Isabella Mitchell
Delray Beach
Summary
I am a motivated professional adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Medical Administrative Assistant
Stand-Up MRI
Boca Raton
10.2025 - Current
- Managed patient scheduling and appointment confirmations, enhancing clinic workflow and reducing wait times.
- Sorted through Referrals, prior medical files, and clearance paperwork to ensure patients safety.
- Coordinated insurance verification processes with the companies in house insurance department.
- Maintained electronic health records with high accuracy and in alignment with HIPAA standard, contributing to improved patient care.
- Managed communications between patients, doctors offices, and attorney offices to resolve errors or disputes regarding patient care
- Assisted in the onboarding and training of new administrative staff, fostering a collaborative team environment.
Front Desk Receptionist
Grooming.dog
02.2025 - 10.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area and retail to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meeting with both clients and the groomers.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Managed high-volume phone calls, emails, and texts from clients.
- Collected fees and payments from clients, and made bank runs to ensure a safe deposit.
Shift Leader
Tropical Smoothie
01.2021 - 08.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Guest Services Associate
Top Golf
02.2020 - 01.2021
- Delivered exceptional guest service by greeting patrons and addressing inquiries promptly.
- Maintained inviting atmosphere through consistent, friendly customer interactions.
- Handled telephone inquiries swiftly while providing comprehensive information about services.
Education
Associates Degree - Liberal Arts
Johnson County Community College
Overland Park, KS 08.2021 - 08/2023
Private Pilots License - Aviation
Sky Eagle Aviation
01.2024 - 12.2024
Skills
- Strong Work ethic
- Customer service excellence
- Multitasking skills
- Time management
- Patient scheduling
- Electronic health records
- Professional phone etiquette
- Problem solving
- Front office management
References
References available upon request
Timeline
Medical Administrative Assistant
Stand-Up MRI
10.2025 - Current
Front Desk Receptionist
Grooming.dog
02.2025 - 10.2025
Private Pilots License - Aviation
Sky Eagle Aviation
01.2024 - 12.2024
Associates Degree - Liberal Arts
Johnson County Community College
08.2021 - 08/2023
Shift Leader
Tropical Smoothie
01.2021 - 08.2021
Guest Services Associate
Top Golf
02.2020 - 01.2021