Summary
Overview
Work History
Education
Skills
Timeline
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Isabella M Martinez

Penasco,NM

Summary

My name is Isabella M Martinez, I graduated with a 3.0 GPA. Apart of the NSHSS (National Scholar of HighSchool Scholars). I am a team-oriented and results-driven mentality focused on balancing customer needs with business targets, highly organized, proactive, and punctual. I believe in giving the best customer service. I love learning and adapting to new environments.


My goal for the future is to be accepted into the RCT program at the Los alamos laborites. I love being able to learn and expiernce new things. This career is something I look forward to and I plan to do my best to in school if I am accepted and I would love to work at Los Alamos Laborites!

Overview

5
5
years of professional experience

Work History

Dions

Dions
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Making each order with care
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Cashier/Customer Service Representative

Walmart Supercenter
09.2022 - Current
  • Currently working at Walmart going on almost one year.
  • Worked at the Dixion for six months, prior to that I had volunteered nine years at the Dixion Market.
  • My goal is to always make sure the customer is satisfied.
  • Worked diligently to learn regular customer preferences, remember names, and converse easily to build rapport. Making sure everyone was greeted & felt welcomed.
  • Kept financial controls in check by keeping drawers accurate, getting change from the team leads, checking for counterfeits, and hiding large bills.
  • Learned the roles of other departments, including Apparel, Cosmetics, and sporting goods, in order to provide coverage and keep the store running smoothly.
  • Worked in customer service, making sure all customers were 100% satisfied.
  • Answering phone calls in a professional manner, making sure all customers questions were answered to my best ability.
  • Trained new team members in cash register operation, stock procedures, and customer service strategies to maximize team performance and optimize customer relations.

Cashier/Deli Assistant

Dixon Cooperative Market & Deli
05.2022 - 09.2022
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
  • Provided product expertise by demonstrating features, answering questions, and redirecting objections to emphasize positive features.
  • Used a POS system to scan, weigh, and price items while maintaining a high level of productivity to keep lines moving.
  • Greeted customers with a smile and offered prompt and dedicated assistance.
  • Assisted customers in locating and selecting merchandise in any store department.

Caregiver

Cathy Zellers
09.2020 - 05.2022
  • Assisted with her needs, whether that was her medicine, food, or even bathing. I would also take her to her doctor appointments if needed. I would also answer the phone for her, schedule her appointments and write her emails as needed.
  • Made appointments for Cathy and accompanied her to them.
  • Increased patient satisfaction by assisting her with personal tasks like dressing and walking.
  • Supported daily living activities by assisting with hygiene, meal preparation, and household chores.
  • Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
  • Developed strong bonds with clients in order to provide emotional support and companionship.
  • Kept them mentally alert by entertaining, conversing, and reading aloud to Ms. Zellers.
  • Did laundry, dusting, dishwashing, and vacuuming, among other household needs.
  • Drove people to doctor's appointments and other errands.
  • Assisted her with her emails, by typing & sending them off for her.

Education

High School -

Taos High School
Taos, NM
01.2022

Skills

  • Answering calls in a professional manner
  • Greet & serve all patients with up most respect!
  • Making sure all patients feel valued & understood
  • Team Leadership
  • Report writing
  • Highly organized
  • I am highly motivated & loyal team player
  • Computer skills
  • Typing skills
  • Great under pressure & a fast paced high energy environment
  • Customer oriented
  • Multi-Task
  • Always wanting to achieve more
  • I always strive to treat people the way they feel that they deserve to be treated And I do this with the upmost respect

Timeline

Dions

Dions
03.2025 - Current

Cashier/Customer Service Representative

Walmart Supercenter
09.2022 - Current

Cashier/Deli Assistant

Dixon Cooperative Market & Deli
05.2022 - 09.2022

Caregiver

Cathy Zellers
09.2020 - 05.2022

High School -

Taos High School

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Isabella M Martinez