Summary
Overview
Work History
Education
Skills
Languages
Extra Curriculars
Timeline
Hi, I’m

Isabella Sofia Morell

Utica NY | Bayamon PR
Isabella Sofia Morell

Summary

Graduate of Ithaca College with a B.S. in Television and Digital Media Production. Experienced customer service representative in both the retail industry and restaurant industry. Skilled in resolving customer inquiries, providing product knowledge, and offering exceptional service. Knowledgeable in audio recording and editing software such as Pro Tools and Adobe Audition. Experience with television studio production with background behind and in front of the camera. Experience with media writing and content creation.

Overview

6
years of professional experience

Work History

Scuba Dogs

Content Specialist
03.2025 - Current

Job overview

  • Participated in a month long competition with 30 other candidates and received the position.
  • Developed a strategic proposal to begin a re-brand for the company's social media presence.
  • Work closely with owner and employees to develop several series' for company socials including Instagram, TikTok and Facebook.
  • Copywriting for post captions.
  • Film and edit videos to fit a 3 post a week requirement.
  • Manage social media platforms on a day to day basis.


Sow To Speak

Intern
03.2025 - Current

Job overview

  • Sort and organize files, spreadsheets, and reports.
  • Develop organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines
  • Generate ideas for social media content on different platforms.
  • Copywriting for company LinkedIn, Instagram and podcast.
  • Work closely with founder to produce engaging content that aligns with company mission.


Teli AI

Marketing Coordinator Intern
03.2025 - 05.2025

Job overview

  • Participated in brainstorming sessions, contributing innovative ideas that informed marketing strategy development.
  • Filmed and edited videos for all company social media platforms including Instagram, TikTok, LinkedIn, Youtube Shorts, and Twitter.
  • Utilized company's AI agent software to create content.

Baddnewsbearzclothing

Entrepreneur
01.2024 - Current

Job overview

  • Determine business plan, mission statement, and vision.
  • Create website and social media platforms with consistency.
  • Contribute ideas to product design.
  • Research and identify similar brands for product and brand development.


Townsquare Media

Paid Intern
10.2023 - 11.2024

Job overview

  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Organized material to research and complete writing tasks.
  • Participated in both the recording process and live hosting process.
  • Generated ideas for on air segments to engage listeners.
  • Wrote, recorded, and edited audio for on air advertisements.
  • Utilized software such as Adobe Audition and Wordpress to produce content.
  • Created and scheduled notifications for station app.
  • Created posts for station's Facebook page using Facebook's Meta Business Suite.
  • Recorded and edited a Christmas promo video for station's Facebook page.


Lotus Garden Restaurant

Waitress
05.2022 - 10.2024

Job overview

  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used POS system to place orders and cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Served as a bartender, food runner, hostess, busser, dishwasher and waitress.

2erasart

Paid Intern
01.2024 - 04.2024

Job overview

  • Created and managed social media content with consistent tone for company's Instagram.
  • Edited photos and videos to meet company standards.
  • Designed and implemented social media strategies to align with business goals.


Academy Of Performing And Creative Arts

Social Media Coordinator/ Secretary
12.2023 - 02.2024

Job overview

  • Created social media content with consistent tone for company's Instagram account.
  • Took videos and photos of students and instructors working together.
  • Worked closely with owner to create up to date content.
  • Designed and created digital invitations for upcoming events using Canva.
  • Helped manage executive calendars, scheduling appointments and meetings to optimize time management.


Zoom Tan

Sales Associate
09.2022 - 07.2023

Job overview

  • Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding products, tanning options, or memberships.
  • Sold products and set up new customer memberships.
  • Reviewed inventory at beginning and end of each shift to eliminate unnecessary expenses and provide optimal stock levels.
  • Opened salon and prepared for clients.
  • Deep cleaned and locked up salon after each shift.

Jiaozi 88

Cashier
12.2022 - 01.2023

Job overview

  • Used POS system to enter orders, process payments and issue receipts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized sauces and drinks.
  • Maintained restaurant appearance.
  • Answered phone and took down takeout orders.

Dollar Tree Stores

Store Associate, Cashier
05.2021 - 08.2021

Job overview

  • Restocked and organized merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Provided friendly service and assistance to clients.
  • Promoted customer loyalty, satisfaction and sales.
  • Helped customers complete purchases and locate items.

Maria Tucci Hair Salon

Assistant
06.2019 - 08.2019

Job overview

  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming calls, processed requests and booked appointments.
  • Served as a personal shopper for business owner, both online and in person.



Education

Ithaca College

Bachelor of Science from Television and Digital Media Production
08.2023

New Hartford Senior High School

High School Diploma
06.2019

Skills

    • Compassion

    • Creativity

    • Attention to detail

    • Organization

    • Listening Skills

    • Voice Over

    • Customer Service

    • Cash Registers

    • Phone Etiquette

    • Typing

    • Copywriting

    • Calendar Management

    • Product Promotion

    • Money Handling

    • Inventory

    • Food and Beverage

    • Presenting

    • Media Production

    • POS Systems

    • Wordpress

    • Canva

    • Acting

    • CapCut

    • Asana

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Languages

Spanish
Limited Working

Extra Curriculars

During my freshman year at Ithaca College, I was a member of the HiFashion Studios wardrobe team. HiFashion Studios is a student run organization consisting of multiple teams that conduct photoshoots and hold a fashion show each semester.  Prior to being selected for the wardrobe team, I was asked to style and send in five outfits from my personal wardrobe. Upon being selected, I was asked to choose 10 outfits in total, for 5 models, and styled them according to the given theme. I had to be present for one photoshoot day, as well as the semester fashion show. During both the photoshoot and fashion show, I was responsible for making sure the models were being styled correctly according to the theme, and getting their outfits on in a timely manner. 


During my junior year at Ithaca College, I sent in an audition tape to sing for a student music video. Upon being selected, I recorded the song throughout multiple sessions, and was also asked to be featured in the filming of the music video. For the music video, I was asked to provide wardrobe changes as well as film in multiple locations.


During my first year post grad, I took private voice lessons at the Academy of Performing and Creative Arts in New Hartford, New York. I previously took private voice lessons with this school for over 10 years. In December of 2023, I began lessons again, once a week. There, I worked one on one with a professionally trained instructor to develop techniques in order to strengthen my voice. After three months of rigorous rehearsal, I performed a group number at a local theatre in May of 2024, followed by several other performances at a local community center.


Currently, I am working on developing a unisex apparel brand with a friend and business partner, based in Utica, New York. The brand is called Baddnewsbearzclothing, and our mission is to create an apparel company that allows room for comfort, while also embracing one's inner mischief. We have created a Shopify where customers can shop our products, which include and will include: crew necks, hooded sweatshirts, sweatpants, phone cases, key chains, stickers, etcetera. I have also created an Instagram account and a TikTok account to promote our brand. My business partner's focus is on the physical creation of the products, whereas my role is to utilize my skills to manage the website analytics and social media platforms. 


Currently, I am in the process of building a voice over portfolio. I am working one on one with an engineer at GPS Estudios Inc. in Guaynabo, Puerto Rico and am now a part of their voice over talent bank. Voice over work is a passion of mine, as I am continuing to build my experience and knowledge within the field. 


Timeline

Content Specialist

Scuba Dogs
03.2025 - Current

Intern

Sow To Speak
03.2025 - Current

Marketing Coordinator Intern

Teli AI
03.2025 - 05.2025

Entrepreneur

Baddnewsbearzclothing
01.2024 - Current

Paid Intern

2erasart
01.2024 - 04.2024

Social Media Coordinator/ Secretary

Academy Of Performing And Creative Arts
12.2023 - 02.2024

Paid Intern

Townsquare Media
10.2023 - 11.2024

Cashier

Jiaozi 88
12.2022 - 01.2023

Sales Associate

Zoom Tan
09.2022 - 07.2023

Waitress

Lotus Garden Restaurant
05.2022 - 10.2024

Store Associate, Cashier

Dollar Tree Stores
05.2021 - 08.2021

Assistant

Maria Tucci Hair Salon
06.2019 - 08.2019

Ithaca College

Bachelor of Science from Television and Digital Media Production

New Hartford Senior High School

High School Diploma
Isabella Sofia Morell