Isabella Moreno
Elk Grove,CA
Summary
Restaurant server with 2+ years of customer service experience. Strongly motivated employee with a desire to seek and take on new challenges. Posses a strong worth ethic that keeps me busy and interested in the work I am involved in. Adapts to working and mastering new skills effectively, unsupervised with assurance that the job will get done. Interested in applying what I learned in hospitality industry to student assistant position.
Overview
3
3
years of professional experience
Work History
Server
Valley Hi Country Club
Elk Grove , CA
03.2021 - Current
- Took accurate food and drink orders, using a POS ordering software system.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
Barista
Peet's Coffee
Sacramento , CA
10.2022 - 12.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Memorized official and off-menu coffee and tea preparations.
- Stocked shelves
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
Education
High School Diploma -
Elk Grove High School
Elk Grove, CA05-2022
GED -
Consumnes River College
Sacramento Skills
- adapts well to changes
- keeping spaces clean
- oral and written communication
- customer service
- creativity
- willing to learn different/ new things
- time management
- pays attention to detail
- self-motivation
References
References available upon request.
Timeline
Barista
Peet's Coffee
10.2022 - 12.2022
Server
Valley Hi Country Club
03.2021 - Current
High School Diploma -
Elk Grove High School
GED -
Consumnes River College
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