Isabella Mosquera
East Windsor,NJ
Summary
Dedicated server with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
7
7
years of professional experience
Work History
Receptionist
Prudential Finance: Timothy McLaughlin
Hamilton, NJ
04.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Seasonal employment
Server
Zinna's Bistro
Crandberry, NJ
08.2021 - 08.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
La Terrazza Restaurant
East Windsor, NJ
08.2018 - 08.2021
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier
Capriccio's Restaurant
South Brunswick, NJ
03.2018 - 08.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Science - Criminal Justice
Mercer County Community College
Trenton, NJ07.2021
Skills
- Shipment Procedures
- Sweeping and Mopping
- Work Task Prioritization
- Inventory Stocking
- Merchandise Packaging
- Issue and Conflict Resolution
- Managing Laborers
- Visitor and Customer Relations
- Positive Attitude and Energetic
Timeline
Server
Zinna's Bistro
08.2021 - 08.2022
Receptionist
Prudential Finance: Timothy McLaughlin
04.2020 - Current
Server
La Terrazza Restaurant
08.2018 - 08.2021
Cashier
Capriccio's Restaurant
03.2018 - 08.2018
Associate of Science - Criminal Justice
Mercer County Community College
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