- Cooking
- Baking
- Gym Workouts
- Volunteering
Isabella Moss
Sanford,FL
Summary
Dynamic and dedicated professional with a proven track record at Dogtopia, excelling in customer service and teamwork. Recognized for enhancing client satisfaction through effective communication and problem-solving skills. Adaptable and responsible, I thrive in fast-paced environments, consistently delivering outstanding results while managing multiple tasks efficiently.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Pet Pro Lead
Pet Suites
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Leadership
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Front Desk Receptionist
Dogtopia
12.2023 - 10.2024
- Greeted and assisted visitors, ensuring a welcoming atmosphere and efficient check-in process.
- Managed multi-line phone system, directing calls to appropriate departments swiftly.
- Scheduled appointments for customers
- Maintained accurate records of visitor logs, enhancing security and access control.
- Assisted in resolving client inquiries, promoting positive customer relations and satisfaction.
- Collaborated with team members to streamline front desk operations, improving efficiency.
- Utilized office software to manage data entry tasks, ensuring accuracy in documentation.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Associate of Arts - Psychology
Seminole State College of Florida
Sanford, FL05-2026
Associate of Arts - Psychology
University of Central Florida
Orlando, FL05-2026
High School Diploma -
Seminole High School
Sanford, Florida05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Interests
Timeline
Pet Pro Lead
Pet Suites
11.2024 - Current
Front Desk Receptionist
Dogtopia
12.2023 - 10.2024
Associate of Arts - Psychology
Seminole State College of Florida
Associate of Arts - Psychology
University of Central Florida
High School Diploma -
Seminole High School