Isabella Murdorf
Columbia,SC
Summary
Assisted customers in resolving inquiries and complaints in a fast-paced environment. Provided support through effective communication and interpersonal skills. Facilitated positive customer experiences by addressing issues promptly.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Inmate Labor Officer
Richland County Special Services
09.2024 - Current
- Supervise inmates while on work release , ensure inmates act in good manner outside facilities.
- Oversaw daily operations ensuring compliance with service standards and protocols.
Janitor
Jani King
01.2013 - 05.2025
- Service, clean, or supply restrooms.
- Gather and empty trash.
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
- Conducted thorough cleaning of assigned areas to maintain hygiene and safety standards.
- Utilized specialized cleaning equipment and chemicals to enhance efficiency and effectiveness of cleaning tasks.
JCO II
DJJ
11.2023 - 07.2024
- Supervise and monitor inmate activities within the facility
- Enforce rules and regulations to maintain order
- Conduct searches for contraband
- Escort inmates within the facility Respond to emergencies and incidents as needed
- Complete detailed reports on incidents and daily activities.
- Supervised inmate activities to ensure compliance with facility regulations.
- Facilitated conflict resolution among inmates, promoting peaceful coexistence within the facility.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Prevented contraband introduction through diligent cell searches.
Warehouse Worker Inbound
Target Distribution L.L.C.
03.2022 - 09.2023
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 60 pounds.
- Inspected incoming products for quality assurance, ensuring adherence to company standards.
- Operated forklifts and pallet jacks for efficient material handling and inventory management.
- Maintained accurate inventory records using warehouse management systems to support logistics operations.
- Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
- Organized inbound shipments to optimize space utilization and streamline processing workflows.
General Manager
Simply Southern
04.2014 - 12.2021
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Daily store operations, change order , shipment , layout changes , payroll, scheduling, inventory
- Oversaw inventory management and supply chain optimization initiatives
- Oversaw daily operations, ensuring efficiency and adherence to company policies.
- Developed and implemented strategic plans to enhance operational performance and customer satisfaction.
- Streamlined supply chain processes, reducing costs while maintaining quality standards.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Draw Crew , Creeler. Weaver
ASW
09.2010 - 08.2013
- Observe woven cloth to detect weaving defects.
- Examine looms to determine causes of loom stoppage, such as warp filling, harness breaks, or mechanical defects.
- Notify supervisors or repair staff of mechanical malfunctions.
- Set up, or set up and operate textile machines that perform textile processing and manufacturing operations such as winding, twisting, knitting, weaving, bonding, and/or stretching.
- Start machines, monitor operations, and make adjustments as needed.
- Study guides, loom patterns, samples, charts, and/or specification sheets, or confer with supervisors or engineering staff to determine setup requirements.
Asst Manager
Blue Ocean Seafood
10.2009 - 10.2010
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Education
High School Diploma - undefined
BERUFSSCHULE AM WINGERT
05.1991
Skills
- Inventory Control
- Sales
- Cash Handling
- Employment & labor law
- Communication skills
- Warehouse Experience
- Time management
- Team player
- Operations management
- Problem resolution
- Leadership and team building
- Efficient multi-tasker
- Training and development
- Relationship building
- Inventory control
- Employee scheduling
- Verbal and written communication
- Motivation
- Schedule management
- Labor cost controls
- Deadline oriented
- Vendor relationships
- Facility management
- Purchasing
- Recruitment
- Expense control
- Interpersonal skills
- Troubleshooting expertise
- Quality management
Certification
- Driver's License
- First Aid Certification December 2023 to December 2024
- Correctinal officer certification January 2024 to Present
- Forklift Certification July 2023 to July 2024
- CPR December 2023 to December 2025
Languages
German - Fluent
Polish - Intermediate
Assessments
- Customer focus & orientation — Proficient February 2022 Responding to customer situations with sensitivity Full results: Proficient
- Warehouse shift leader — Proficient October 2022 Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
- Retail management — Proficient July 2024 Managing staff, customer relationships, and finances in a retail environment Full results: Proficient
- Sales skills — Proficient July 2024 Influencing and negotiating with customers Full results: Proficient
- Social media — Proficient July 2024 Knowledge of social media techniques and analytics interpretation Full results: Proficient
- Management & leadership skills: Impact & influence — Proficient July 2024 Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
- Work style: Reliability — Proficient September 2023 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Food safety — Proficient December 2021 Knowledge of proper food and equipment handling safety measures Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Inmate Labor Officer
Richland County Special Services
09.2024 - Current
JCO II
DJJ
11.2023 - 07.2024
Warehouse Worker Inbound
Target Distribution L.L.C.
03.2022 - 09.2023
General Manager
Simply Southern
04.2014 - 12.2021
Janitor
Jani King
01.2013 - 05.2025
Draw Crew , Creeler. Weaver
ASW
09.2010 - 08.2013
Asst Manager
Blue Ocean Seafood
10.2009 - 10.2010
High School Diploma - undefined
BERUFSSCHULE AM WINGERT