Isabella Narvaez
Honolulu,HI
Summary
Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply experience and diverse skills to new role. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
5
5
years of professional experience
Work History
Athletic Event Staff Member
Chaminade University
08.2022 - Current
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Cleaned court and stadium to reduce spread of germs and bacteria.
Sales Associate
The North Face Inc.
Honolulu, HI
02.2023 - 05.2023
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Used technology resources to assist customers in locating and selecting items.
Tutor
Project SHINE
09.2022 - 11.2022
- Worked with immigrant Chinese families in learning English through Zoom every Saturday
- Planned lessons for allotted time to strengthen weak subjects like Math and English to build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Babysitter
Dixon Family
11.2021 - 06.2022
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
Volunteer
Pantano Christian Church
12.2020 - 06.2022
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Worship Leader
Pantano Christian Church
11.2018 - 06.2022
- Coordinated music and special vocals for worship services.
- Performed as versatile vocalist and instrumentalist to support inspirational worship services.
- Supported pastor in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
- Led and inspired worship team members and guided team in following church processes, guidelines and mission.
Education
Bachelor of Science - Nursing
Chaminade University of Honolulu
Honolulu, HI05.2026
High School Diploma -
Cienega High School
Vail, AZ05.2022
Skills
- Customer Relations
- Multitasker
- Excel Under Pressure
- Sanitation Practices
- Store Opening and Closing
- Teamwork and Collaboration
- Problem-Solving
- Written and Oral Communication Skills
- Event Sales
- Superb Time Management
- Sales Strategies
- Cash Handling Accuracy
- Relationship Building
- Cleaning and Sanitizing
- Preparing for Events
- Event Supervision
- Physical Fitness
- Project Planning
- Retail Loss Prevention
- Inventory Control
- Order Processing
- Product Sales
- Business Development
Accomplishments
- Awarded AP Scholar
- Awarded AP Capstone
- Honor Roll 2018-2022
- Completed AP course in Statistics
- Completed AP course in Research
- 5.03 GPA
- Ranked in Top 6% of class
- Elected Captain of Girls Soccer
- Extracurricular Activities: Worship Team at Pantano Christian Church
- Capstone Project: Athlete Body Image and Athletic Performance, Self Conducted Study
Languages
Spanish
Native/ Bilingual
Affiliations
- Chaminade Univerity D2 Women's Soccer
- Project SHINE Tutor
- Pantano Christian Church Vounteer
- Pantano Christian Church Worship Leader
- Desire to Lead Program Member
- Cienega High School DTL Mental Health Program Starter
References
References available upon request.
Timeline
Sales Associate
The North Face Inc.
02.2023 - 05.2023
Tutor
Project SHINE
09.2022 - 11.2022
Athletic Event Staff Member
Chaminade University
08.2022 - Current
Babysitter
Dixon Family
11.2021 - 06.2022
Volunteer
Pantano Christian Church
12.2020 - 06.2022
Worship Leader
Pantano Christian Church
11.2018 - 06.2022
Bachelor of Science - Nursing
Chaminade University of Honolulu
High School Diploma -
Cienega High School
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