Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabella Needham

Isabella Needham

Summary

Dynamic retail professional with expertise in cash handling and customer engagement, honed at the Pro Football Hall of Fame. Proven ability to lead teams and maintain store organization, consistently achieving sales targets while fostering a positive shopping experience. Strong problem-solving skills and a commitment to excellence in service delivery.

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Store Associate

Pro Football Hall Of Fame
05.2025 - Current
  • Collaborated with team members to achieve store sales targets consistently.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that aligned with company policy yet satisfied the customer''s concerns.
  • Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.

Camp Counselor

Orville Boys and Girls Club of America
05.2024 - 08.2024
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.

Camp Counselor

Hathaway Brown Broad Horizons
06.2020 - 07.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.

Education

No Degree -

Gesu
University Heights Oh

No Degree - Communications

University of Dayton
Dayton, OH
05-2027

High School Diploma -

Beaumont School
Cleveland Heights, OH
05-2023

Skills

  • Product knowledge expertise
  • Cash handling accuracy
  • Store maintenance
  • Customer engagement
  • Organization
  • Cash register operation
  • Customer assistance
  • Team leadership

Certification

Resilience-University of Dayton

Timeline

Retail Store Associate

Pro Football Hall Of Fame
05.2025 - Current

Camp Counselor

Orville Boys and Girls Club of America
05.2024 - 08.2024

Camp Counselor

Hathaway Brown Broad Horizons
06.2020 - 07.2023

No Degree -

Gesu

No Degree - Communications

University of Dayton

High School Diploma -

Beaumont School

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