Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Isabella Nelson

Albert Lea,MN

Summary

Motivated criminal justice student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

3
3
years of professional experience

Work History

Pool Attendant

City Of Albert Lea
Albert Lea, MN
06.2021 - 08.2024
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Checked passes for admission into the facility.
  • Supervised the use of pool slides to ensure safe operation.
  • Trained new pool attendants on safety protocols and customer service standards.
  • Taught swimming lessons to children between the ages of three and twelve years old.
  • Counted and balanced cash drawers.

Floral Clerk

Hy-Vee
Albert Lea, MN
10.2022 - 01.2024
  • Bagged or packaged purchases and wrapped gifts.
  • Managed inventory levels through accurate record keeping.
  • Placed orders for custom flower arrangements as requested by customers.
  • Greeted customers to determine wants or needs.

Barista

Hy-Vee
Albert Lea, MN
04.2022 - 05.2022
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Operated cash registers to process customer payments.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Online Shopper

Hy-Vee
Albert Lea, MN
01.2022 - 04.2022
  • Bagged products that customers ordered for pickup online.
  • Communicated with customers to find alternative products when a product that they ordered was out of stock.
  • Assisted customers with finding products in the store.
  • Worked efficiently and quickly to complete orders.

Checker

Hy-Vee
Albert Lea, MN
11.2021 - 01.2022
  • Operated cash registers to complete sales transactions quickly and accurately.
  • Assisted with bagging groceries and offering carry-out service to customers as needed.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Resolved customer complaints quickly and efficiently while maintaining a positive attitude towards customers at all times.

Education

High School Diploma -

Albert Lea Senior High School
Albert Lea, MN
05-2023

Bachelor of Arts - Criminal Justice

University of St. Thomas
Saint Paul, MN
05-2026

Skills

  • Patience and empathy
  • Problem-solving capacity
  • Critical thinking
  • Leadership
  • Organization
  • Teamwork
  • Customer service

Accomplishments

  • Dean's Honor List - Fall 2024
  • Dean's Honor List - Spring 2024

Timeline

Floral Clerk

Hy-Vee
10.2022 - 01.2024

Barista

Hy-Vee
04.2022 - 05.2022

Online Shopper

Hy-Vee
01.2022 - 04.2022

Checker

Hy-Vee
11.2021 - 01.2022

Pool Attendant

City Of Albert Lea
06.2021 - 08.2024

High School Diploma -

Albert Lea Senior High School

Bachelor of Arts - Criminal Justice

University of St. Thomas
Isabella Nelson