- I enjoy helping others and giving back to the community
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Crafting and DIY Projects
- Baking
- Music
Kayla McLaughlin
Raleigh,NC
Summary
Dynamic Pool Attendant with Aquatic Management Group, skilled in guest service and emergency response. Enhanced guest experiences through effective communication and conflict resolution, while ensuring safety and compliance with health regulations. Proficient in CPR and first aid, demonstrating adaptability and a commitment to maintaining a welcoming environment.
Bringing energetic and friendly demeanor, along with keen attention to detail. Possesses solid understanding of pool safety protocols and basic first aid, ensuring safe and pleasant environment for all guests. Committed to providing exceptional customer service and maintaining a positive work environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pool Attendant
Aquatic Management Group
05.2024 - 09.2025
- Monitored pool area for safety and cleanliness, ensuring compliance with health regulations.
- Assisted guests with inquiries, providing information on pool facilities and services.
- Conducted routine checks of pool water quality, reporting any issues to management.
- Set up and maintained poolside furniture and equipment for guest use.
- Responded promptly to emergencies, implementing safety protocols when necessary.
- Collaborated with team members to enhance overall guest experience at the facility.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Education
High School Diploma -
North Carolina Cyber Academy
Durham, NC12-2024
Skills
- Guest service
- Adaptability in situations
- Decision-making
- Emergency response readiness
- Patience and empathy
- Stress management strategies
- Scheduling flexibility
- Interpersonal relationship building
- Conflict resolution techniques
- CPR training
- Basic first aid
Certification
Responding to Emergencies Adult and Pediatric First Aid/CPR/AED- American Red Cross
Interests
Timeline
Pool Attendant
Aquatic Management Group
05.2024 - 09.2025
High School Diploma -
North Carolina Cyber Academy