Isabella Olague
Ontario,CA
Summary
Merchandise Coordinator with years of costumer experience. Supporting and designing displays for various departments. Successful at training employees on customer service and quality company standards. Moved up in my position from a standard sales associate to a coordinator by being flexible, supporting others around me, putting quality into my work, giving good costumer service, bringing a positive outlook to situations, and valuing constructive feedback. Due to this job I’ve been given many opportunities to better improve my abilities. I’ve learn about cash office and what a business needs to operate efficiently. Working with over 100 diverse associates my teamwork skills and communication skills have improved greatly.
I’m ready to begin expanding my experience and putting my skills into your company.
Overview
5
5
years of professional experience
Work History
Cash Office Associate
TJX Companies
Chino, California
03.2026 - Current
- Balanced cash drawers and provided correct funds for registers.
- Managed bank deposits and prepared cash reports for management review.
- Maintained compliance with company policies regarding cash management practices.
- Verified cash drawer, counted money and balanced receipts.
- Performed opening and closing procedures.
- Processed refunds and credits due to customers in a timely manner.
- Prepared reports summarizing daily transactions for management review.
- Trained on new software applications to enhance efficiency.
Merchandise Coordinator
TJX Companies
Chino, California
11.2025 - Current
- Insures product displays are inviting to the target audience.
- Ensures product displays are inviting to the target audience.
- Training new associates on company standards and merchandise process.
- Provides a leadership role to lower level associates.
- Balancing putting out merchandise, helping customers, and keeping a clean tidy work space.
- Supports management staff with any duties given expectedly or spontaneously.
- Balancing putting out merchandise, helping costumers, and keeping a clean tidy work space.
- Gives support to fellow leads and associates by answering any questions, supporting the front end, covering any breaks, assisting in customer interactions, etc.
- Creates a safe environment for staff and shoppers.
- Provides a welcoming, safe environment for consumers or associates to express themselves with any concerns they may have.
- Showing up with a smile ready to fulfill duties despite any obstacles that may come my way.
Sales Associate
TJX Companies
Chino, CA
10.2023 - 11.2025
- Processed transactions accurately using point-of-sale systems.
- Assisted customers in locating merchandise and answering product inquiries.
- Organized and maintained sales floor to ensure clean presentation.
- Bring a good attitude to costumers and fellow associates
- Attend to any costumer concerns
- Give coverage to any department in store expectedly or spontaneously
- Support other departments from time to time
- Flexibility
Sandwich Artist
Subway
Chino, California
11.2021 - 06.2022
- Prepared sandwiches according to customer specifications and Subway standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Handled cash transactions accurately and efficiently at the point of sale.
Education
Options For Youth
Chino, CASkills
- Visual merchandising
- Customer service
- Cash management
- Team leadership
- Employee training
- Transaction processing
- Effective communication
- Problem solving
- Software learning
- Sales analysis
- Space planning
- Product merchandising
- Associate training
- Merchandise planning
- Display building
- Showcase design
- Merchandise processing
- Trend tracking
- Ability to lift over 50 Lbs
Timeline
Cash Office Associate
TJX Companies
03.2026 - Current
Merchandise Coordinator
TJX Companies
11.2025 - Current
Sales Associate
TJX Companies
10.2023 - 11.2025
Sandwich Artist
Subway
11.2021 - 06.2022
Options For Youth