Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

Isabella Olson-Gaughan

Stoneham,MA

Overview

6
6
years of professional experience
1
1
Certification

Work History

Prestige Beauty Advisor / Lead Cashier

Ulta Beauty
Peabody, USA
06.2022 - Current
  • Delivers exceptional guest experiences by building strong customer relationships and offering personalized product recommendations.
  • Supports store performance by driving sales, meeting company goals, and promoting brand engagement.
  • Train and mentor new associates to ensure understanding of company standards and job responsibilities.

Social Work Intern

Massachusetts Department of Children and Families (DCF)
Cambridge, USA
09.2024 - 04.2025
  • Completed 425 supervised internship hours
  • Shadowed and participated in monthly home visits
  • Solely conducted supervised visits in the community and area office, including transportation of child
  • Conducted collateral calls with schools, providers, and community agencies to gather relevant case information.
  • Reviewed action plans in collaboration with clients in collaboration with DCF social workers
  • Observed court cases such as a 72 Hour hearing and CRA
  • Developed skills in mandated reporting, trauma-informed care, and navigating the systems of DCF
  • Learned to use programs such as Microsoft Teams, I-Family Net, Virtual Gateway

Food Service Assistant

Winchester Hospital
Winchester, USA
10.2019 - 03.2020
  • Collaborated with patients to complete menus aligned with their dietary needs and medical restrictions.
  • Assembled and delivered patient meal trays promptly and accurately
  • Responded to personal requests from patients and staff, ensuring
  • Provided friendly, respectful interactions by introducing self and maintaining professionalism during food service.

Education

Bachelor of Social Work -

Salem State University
Salem, MA
05.2025

Skills

  • Microsoft Word
  • Microsoft Excel
  • Organization
  • Time Management
  • Ability to build rapport
  • Amicable
  • Fast Learner
  • Adaptable and Flexible
  • Works effectively with supervisors, colleagues, and other professionals

Certification

  • Occupational Safety and Health Administration (OSHA), 2020
  • Collaborative Institutional Training Initiative (CITI), 2023

Training

  • Domestic Violence Training, 2023
  • ZSA Suicide Awareness Training, 2023
  • DCF Intern Learning Pod: Assessment, Risk, and the Home Visit, 2024
  • Child Abuse and Neglect: Reporting of Child Abuse and Neglect, 2024
  • Develop Cross-Cultural Relationships Through Cultural Intelligence, 2024
  • DCF- Structured Decision Making (SDM) Danger & Safety Assessment, 2024
  • DCF- Foster Care Policies: Placement, 2024
  • DCF- Clinical Assessment Writing for Foster Homes, 2024
  • CWI- DCF: New to Foster Care Role, 2024

Timeline

Social Work Intern

Massachusetts Department of Children and Families (DCF)
09.2024 - 04.2025

Prestige Beauty Advisor / Lead Cashier

Ulta Beauty
06.2022 - Current

Food Service Assistant

Winchester Hospital
10.2019 - 03.2020

Bachelor of Social Work -

Salem State University

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Isabella Olson-Gaughan