Isabella Orth
Lutz
Summary
Dedicated nursing student with hands-on experience in clinical operations, including patient scheduling and front desk management. Enhances patient experience through effective communication and resolution of concerns while supporting nursing staff in preparing patients for imaging procedures and maintaining clinic workflow. Upholds clinical standards in a patient-centered healthcare environment.
Overview
2
2
years of professional experience
Work History
Radiology Receptionist
Innervision Medical Imaging
11.2024 - 06.2025
- Coordinated patient scheduling and front desk operations, ensuring smooth clinical workflow.
- Provided patient assistance to radiologists and other medical staff as needed.
- Ensured accurate record-keeping and HIPAA compliance.
- Assisted patients with procedure-related questions and insurance information.
- Resolved patient inquiries and concerns, improving overall satisfaction and experience.
- Trained new reception staff on front office procedures.
Shift Leader
7 Brew Coffee
02.2023 - 09.2024
- Supervised daily shift operations, facilitating service for 875-1200 customers in a fast-paced environment.
- Ensured smooth workflow by delegating responsibilities effectively during peak hours.
- Oversaw daily cash handling procedures, maintaining accurate records.
- Completed cash and credit card transactions using POS software.
- Assisted in onboarding new hires to enhance team performance.
Education
Associate of Science - Nursing
Hillsborough Community College
Tampa, FL12-2028
Biomedical Health Sciences, Pre-Med Track
Purdue University
West Lafayette, IN12-2024
Skills
- Radiology scheduling
- Patient care and scheduling
- Medical terminology
- HIPAA compliance
- Patient interaction
- Time management
- Organizational skills
- Team collaboration
- Adaptability
Timeline
Radiology Receptionist
Innervision Medical Imaging
11.2024 - 06.2025
Shift Leader
7 Brew Coffee
02.2023 - 09.2024
Associate of Science - Nursing
Hillsborough Community College
Biomedical Health Sciences, Pre-Med Track
Purdue University