Isabella Pedregon

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

• Provided compassionate and attentive care for a child with nonverbal autism.
• Learned and applied techniques to manage sensory sensitivities and emotional regulation.
• Recognized early signs of distress and de-escalated emotional outburst with patience.
• Developed a deep understanding of nonverbal communication cues.
• Effectively communicated with parents and therapists to ensure continuity of care.

• Efficiently scheduled appointments for ED referrals, workers' compensation injuries, and post-op follow-ups.
• Managed high-volume appointment scheduling while ensuring accuracy and efficiency.
• Verified patient insurance coverage through designated databases and direct contact with insurance providers.
• Utilized electronic medical record (EMR) systems to update patient records and appointment details.
• Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.

• Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
• Handled customer complaints professionally and efficiently, resulting in increased repeat business.
• Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
• Established welcoming atmosphere by greeting each guest warmly.
• Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.

• 3.2 GPA

Relevant Coursework: Anatomy & Physiology, Medical Terminology, Surgical Procedures, Sterile Technique, Infection Control, Operating Room Protocols, Professional Readiness