Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Pierleoni

Buffalo

Summary

Offering strong organizational skills and keen eye for detail, ready to absorb and apply industry-specific knowledge. Brings solid foundation in administrative tasks and data management, able to quickly learn and adapt to new processes. Ready to use and develop analytical and communication skills.

Overview

5
5
years of professional experience

Work History

Title & Billing Clerk

West Herr Automotive Group Inc.
08.2023 - Current
  • Processed invoices accurately to maintain financial records.
  • Updated billing information to ensure accurate customer statements.
  • Coordinated with departments for timely invoice generation.
  • Improved billing accuracy by verifying data entries.
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles and registrations.
  • Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
  • Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.

Food Runner

Wayland Brewing Company
04.2023 - 09.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.

Cashier

Wegmans
06.2022 - 04.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.

Food Runner

Santora's Pizza Pub & Grill
09.2019 - 09.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.

Education

Bachelor of Arts - Legal Studies

University At Buffalo
Buffalo, NY
05-2022

Skills

  • Billing processes
  • Payment processing
  • Record keeping
  • Data entry
  • Customer inquiries
  • Time management
  • Attention to detail
  • Communication skills
  • Document filing
  • Billing software

Timeline

Title & Billing Clerk

West Herr Automotive Group Inc.
08.2023 - Current

Food Runner

Wayland Brewing Company
04.2023 - 09.2023

Cashier

Wegmans
06.2022 - 04.2023

Food Runner

Santora's Pizza Pub & Grill
09.2019 - 09.2022

Bachelor of Arts - Legal Studies

University At Buffalo
Isabella Pierleoni