Offering strong organizational skills and keen eye for detail, ready to absorb and apply industry-specific knowledge. Brings solid foundation in administrative tasks and data management, able to quickly learn and adapt to new processes. Ready to use and develop analytical and communication skills.
Overview
5
5
years of professional experience
Work History
Title & Billing Clerk
West Herr Automotive Group Inc.
08.2023 - Current
Processed invoices accurately to maintain financial records.
Updated billing information to ensure accurate customer statements.
Coordinated with departments for timely invoice generation.
Improved billing accuracy by verifying data entries.
Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles and registrations.
Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
Food Runner
Wayland Brewing Company
04.2023 - 09.2023
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Cashier
Wegmans
06.2022 - 04.2023
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Answered questions about store policies and addressed customer concerns.
Food Runner
Santora's Pizza Pub & Grill
09.2019 - 09.2022
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Education
Bachelor of Arts - Legal Studies
University At Buffalo
Buffalo, NY
05-2022
Skills
Billing processes
Payment processing
Record keeping
Data entry
Customer inquiries
Time management
Attention to detail
Communication skills
Document filing
Billing software
Timeline
Title & Billing Clerk
West Herr Automotive Group Inc.
08.2023 - Current
Food Runner
Wayland Brewing Company
04.2023 - 09.2023
Cashier
Wegmans
06.2022 - 04.2023
Food Runner
Santora's Pizza Pub & Grill
09.2019 - 09.2022
Bachelor of Arts - Legal Studies
University At Buffalo
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