Isabella Polanco
Hopebridge Autism Therapy Center
Yuma,AZ
1
Certification
2
years of professional experience
Dedicated and personable Dental Assisting student with five years of customer service and sales experience. Currently completing hands-on training in dental assisting with a strong interest in patient care and clinical dentistry. Brings excellent communication, professionalism, organization, and relationship-building skills, with a natural ability to help patients feel comfortable and supported. Eager to gain additional clinical exposure through dental assisting shadowing and apply classroom knowledge in a professional dental setting.
Work History
Registered Behavior Technician
6 Months- Implemented ABA treatment plans under BCBA guidance, supporting skill acquisition and behavior reduction
- Collected accurate session data and documented client progress for ongoing treatment review
- Reinforced positive behaviors using approved prompting, shaping, and reinforcement strategies
- Followed behavior intervention plans to maintain safe, consistent therapy sessions
Member Service Representative
1 Year 2 Months- Greeted members, answered questions, and resolved basic account concerns at front desk.
- Processed membership sign-ups, cancellations, and billing updates with accuracy and professionalism.
- Maintained clean, organized lobby and service areas to support welcoming member experience.
- Explained gym amenities, policies, and membership options to prospective and current members.
Education
Dental Assistant - Dental Assisting
High School Diploma
Skills
Patient Communication & Comfort
Customer Relationship Building
Professionalism
Team Collaboration
Active Listening
Adaptability
Multitasking
Time Management
Problem Solving
Attention to Detail
Patient Education
Microsoft Office
Certification
CPR and Registered Behavior Technician
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
04.2026 - CurrentRead More
Member Service Representative
Planet Fitness
01.2025 - 03.2026Read More
Accelerated Academy
Dental Assistant from Dental Assisting
Read More
Cibola High School
High School Diploma
Read More