Isabella Poli
Lakeland,FL
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to utilize a skill set to provide exceptional service to clients.
Overview
5
5
years of professional experience
Work History
Associate
Panera Bread
Gurnee, Illinois
10.2021 - Current
- Delivered exceptional customer service in a fast-paced café environment.
- Built relationships with customers by providing friendly customer service.
- Prepared and served food and beverages according to company standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated cash register, handling transactions accurately and efficiently.
- Collaborated with team members to ensure smooth service.
- Monitored inventory levels and restocked supplies as needed.
- Assisted customers with selecting items and answering questions about products.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained positive working relationship with fellow staff and management.
Camp Counselor
Camp Timber-lee
East Troy, Wisconsin
05.2021 - 08.2021
- Supervised children aged eight to eighteen during one-week overnight camp sessions.
- Demonstrated strong empathy and professionalism when working with children with behavioral challenges.
- Ensured safety and enjoyment of camper activities throughout daily schedules.
- Led group discussions promoting teamwork and effective conflict resolution.
- Planned weekly schedules enhancing overall camper experiences at camp.
- Maintained clean and organized cabins and common areas for optimal comfort.
- Communicated with parents regarding camper progress and scheduled activities.
- Engaged children in arts, crafts, sports, and games while ensuring safety.
- Encouraged participation in recreational activities through enthusiastic leadership.
Education
Bachelor of Social Work - Social Work
Southeastern University
Lakeland, FL05-2027
Associate of Arts -
College of Lake County
Grayslake, IL05-2023
High School Diploma -
Lakes Community High School
Lake Villa, IL05-2019
Skills
- Creative problem solving
- Attention to detail
- Conflict resolution
- Team collaboration
- Active listening
- Cultural awareness
Affiliations
Completed 40 hours of Field Observation at Field Agency
Timeline
Associate
Panera Bread
10.2021 - Current
Camp Counselor
Camp Timber-lee
05.2021 - 08.2021
Bachelor of Social Work - Social Work
Southeastern University
Associate of Arts -
College of Lake County
High School Diploma -
Lakes Community High School