Isabella Polito
BERWICK,ia
Summary
Dedicated individual with a background in customer service and safety. Known for strong attention to detail and effective communication, contributing to improved order fulfillment and guest safety protocols. Ready to leverage expertise for enhanced operational efficiency.
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Aisles Online Shopper
Hy-Vee Food Stores
Altoona, IA
08.2024 - Current
- Selected and packed customer orders efficiently, ensuring accuracy in item retrieval.
- Utilized Hy-Vee's online shopping platform to manage inventory and fulfill customer requests.
- Communicated with customers regarding substitutions and out-of-stock items to maintain satisfaction.
- Collaborated with team members to streamline order processing and improve delivery times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Assisted in training new employees on best practices for online shopping operations.
Lifeguard
Adventureland Theme Park
Altoona, IA
05.2021 - 09.2024
- Monitored swimming areas to ensure guest safety and compliance with park regulations.
- Administered first aid and emergency response for patrons in distress.
- Conducted regular inspections of pool facilities and equipment for safety standards.
- Enforced park rules and guidelines to maintain a safe environment for guests.
- Collaborated with team members to coordinate safety drills and emergency procedures.
- Developed strategies to enhance guest experience while maintaining high safety standards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Education
High School Diploma -
Dowling Catholic High
West Des Moines, IA05-2026
Skills
- Order tracking
- Online marketing
- Price comparison
- Payment processing
- Attention to detail
- Planning and organization
- Upbeat and outgoing attitude
- Flexible schedule
- Customer relations
- Strong work ethic
- Teamwork and collaboration
- Time management
Timeline
Aisles Online Shopper
Hy-Vee Food Stores
08.2024 - Current
Lifeguard
Adventureland Theme Park
05.2021 - 09.2024
High School Diploma -
Dowling Catholic High