Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isabella Pulido

WA

Summary

Customer-focused Guest Service Representative known for productive and efficient task completion. Skilled in effective communication, problem-solving, and time management. Excel at using active listening, empathy, and patience to enhance guest satisfaction and address concerns swiftly. Committed to maintaining professionalism under pressure.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Flex Associate

Sephora
06.2025 - Current
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.

Key Holder

Nothing Bundt Cakes
06.2025 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Trained newly hired sales team in upselling techniques.

Guest Service Representative

Nothing Bundt Cakes
08.2022 - 08.2024
  • Greeted guests upon arrival by providing warm welcome.
  • Handled customer complaints to satisfy and retain guests.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Education

High School Diploma -

Bellevue College
Bellevue, WA

Bachelor of Arts -

Western Washington University
Bellingham, WA
01-2028

High School Diploma -

Skyline High School
Sammamish Wa
06-2024

Skills

  • Customer assistance
  • Friendly and personable
  • Verbal and written communication
  • Workflow effiency
  • Workplace safety

Certification

Food handlers card

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Flex Associate

Sephora
06.2025 - Current

Key Holder

Nothing Bundt Cakes
06.2025 - Current

Guest Service Representative

Nothing Bundt Cakes
08.2022 - 08.2024

High School Diploma -

Bellevue College

Bachelor of Arts -

Western Washington University

High School Diploma -

Skyline High School

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