Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Pulley

Fort Worth

Summary

Dedicated and personable Server and Bartender with over 5 years of experience in fast paced restaurant and bar environments. Skilled in delivering exceptional customer service, crafting high quality cocktails and maintaining efficient operations under pressure. TABC and Food Handler certified with a proven ability to enhance guest satisfaction and drive team success.

Overview

7
7
years of professional experience

Work History

Server/Bartender

BoomerJacks Bar and Grill
03.2023 - Current
  • Delivered exceptional service up to 50 guest per shift, ensuring a welcoming and enjoyable dining experience
  • Crafted cocktails and managed bar operation, maintaining a clean and organized work space
  • Processed accurate orders and payments via POS systems, balancing cash drawers and end of shift reports
  • Responding promptly to guest inquiries about menu items, boosting customer satisfaction and repeat business.

Server/Bartender

Sports City Taverna
10.2022 - 03.2023
  • Provided high quality service in a fast paced sports bar, serving drinks and food to diverse clientele
  • Prepared a variety of cocktails and maintained sanitary bar conditions, adhering to health and safety standards
  • Collaborated with team to manage high volume shifts, ensuring efficient service and guest satisfaction

Host/Server

Horizon 76
05.2021 - 09.2022
  • Greeted and seated guest, managing reservations and waitlists
  • Provided accurate wait time estimates Improving guest experience and reducing walkouts
  • Trained new staff on service protocols, enhancing team performance and efficiency

Lifeguard

Barefoot
06.2018 - 12.2019
  • Learned proficiency in first responder skills such as first aid and CPR to offer individuals in distress optimal support
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules
  • Prevented accidents through regular equipment inspections and maintenance

Education

Associate of Arts - Hospitality

Texas Tech University
Lubbock, TX
04-2021

Skills

  • Customer Service & Guest Satisfaction
  • Craft Cocktail Preparation & Mixology
  • POS Systems & Cash Handling
  • Inventory Management & Liquor Ordering
  • Multitasking in High Volume Environments
  • Team Collaboration & Communication
  • Certifications; TABC, Food Handler, CPR, BLS

Timeline

Server/Bartender

BoomerJacks Bar and Grill
03.2023 - Current

Server/Bartender

Sports City Taverna
10.2022 - 03.2023

Host/Server

Horizon 76
05.2021 - 09.2022

Lifeguard

Barefoot
06.2018 - 12.2019

Associate of Arts - Hospitality

Texas Tech University