Isabella Rana
Charleston,SC
Summary
Highly motivated and detail-oriented professional with a unique blend of scientific understanding in environmental biology and beyond, as well as exceptional customer service skills honed in high-end hospitality. Proven ability to manage complex situations communicate effectively within diverse audiences, and maintain a high standard of quality and precision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender & Cocktail Server
Hotel Bennett
01.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Ensured the Forbes Five-Star standards are being performed and followed.
Server
Fuji Sushi And Hibachi
01.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts & party rentals for efficient workflow and excellent guest experiences.
Hostess
Bistro 217
05.2017 - 08.2020
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Biology
College of Charleston
Charleston, SC05-2024
Skills
- Laboratory techniques
- Data analysis
- Research methodologies
- Team collaboration
- Customer service
- Attention to detail
- Highly reliable
- Team player attitude
- Engaging personality
- Complex Problem-solving
Certification
ServSafe Certified
OSHA Lab Safety
First Aid/CPR Certified
Timeline
Bartender & Cocktail Server
Hotel Bennett
01.2022 - Current
Server
Fuji Sushi And Hibachi
01.2021 - 12.2021
Hostess
Bistro 217
05.2017 - 08.2020
Bachelor of Arts - Biology
College of Charleston
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