Stephanie Neill
Asheville,NC
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
17
17
years of professional experience
Work History
Bartender & Cocktail Server
Crossroads Lounge
10.2009 - 10.2024
- Efficiently opened or closed bar ensuring preparedness for each shift.
- Served high volumes during special events, nights, and weekends.
- Assisted with training in bartending techniques and customer service best practices.
- Maintained a clean and organized workspace, ensuring health and safety regulations.
Sales Representative
Specialty Imports
05.2024 - 09.2024
- Met existing customers to review current services and expand sales opportunities.
- Merchandising orders and ensuring product placements by following planners
- Networking through industry events and weekly sales meetings
- Expanded customer base through cold calling, networking, and relationship building.
Bartender & Server
Bear Tooth Theatrepub and Grill
03.2019 - 04.2024
- Train servers and bartenders on customer service and restaurant knowledge
- Communicate and interact with guests and a diverse team of colleagues
- Drink mix preparation, product ordering and alcohol inventory
- Cross trained in various front of house positions for take-out operations
Administrative Assistant & Donations Coordinator
Fresh Ale Pubs
06.2021 - 05.2022
- Coordinated with managers to introduce new employees to the company
- Assisted HR, Accounting and Art departments with daily tasks and by directing phone calls
- Provided employees with benefit enrollment information
- Reviewed and responded to donation requests maintaining approved budgets
Board of Director Member
Rage City Roller Derby
09.2007 - 05.2020
- Grievance Liaison between teams, members and volunteers
- Coordinated training programs, retention programs, and recruitment events
- Organized membership paperwork and designed informational packets for members
- Created sponsorship packets with prospective local businesses
Education
Some College (No Degree) - Fashion Design
Brooks College
Long Beach, CASkills
- Ability to work independently
- Collaboration and Teamwork
- Quick learner
- Organized
- Attention to detail
- Creative
- Goal oriented
- Inventory control
- 20 years customer service
- Strong multitasking
References
- Katie Miller, (615) 785-3200, Program Manager, Denali Education Center
- Fabienne Smith, (307) 349-3549, Senior Advocacy Program Manager, ANJC
- Nicole Sola, (907) 952-9539, Manufacturing Engineer, Beadedstream
Timeline
Sales Representative
Specialty Imports
05.2024 - 09.2024
Administrative Assistant & Donations Coordinator
Fresh Ale Pubs
06.2021 - 05.2022
Bartender & Server
Bear Tooth Theatrepub and Grill
03.2019 - 04.2024
Bartender & Cocktail Server
Crossroads Lounge
10.2009 - 10.2024
Board of Director Member
Rage City Roller Derby
09.2007 - 05.2020
Some College (No Degree) - Fashion Design
Brooks College
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