SHIRIN TOPAL
Houston,TX
Summary
Good relationship-building and time-management abilities. Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Overview
11
11
years of professional experience
Work History
Bartender, Bottle Server, Assistant General Manger
Lumen Lounge
01.2017 - Current
- Ensured that the nightclub operates efficiently and effectively, guaranteeing first-rate customer service
- Executed controlled and reviewed all process related to stock control, cash handling and purchasing
- Supervised the cash flow, ensuring that the high standard operating procedures of the club are maintained.
Cocktail Server
The West End Public House
01.2014 - 01.2017
- Built a large network of business clients bringing in a regular stream of revenue
- Trained and oversaw new servers in job performance and customer service
- Assisted with social media marketing and special event promotion.
Education
Bachelor of Science - International Business And Finance
University of Finance And Business
Sofia, Bulgaria04-2019
Skills
- Ability to work independently
- Multitasking
- Attention to detail
- Sales techniques
- Performing well under pressure
- Responsibility
- Liquor service
- Wine service
- Food service
- Point of Sale (POS) system operation
- QuickBooks Payroll
References
- Omeed Yazidi, THE WEST END, 337 781 4561
- Chris Amez, RTB EVENT GROUP, 713 518 2132
- Ali Shahid, RTB EVENT GROUP, 832 524 7657
- Joe Arbeely, LUMEN LOUNGE, 281 802 0475
Languages
English
Professional
Bulgarian
Professional
Turkish
Professional
Timeline
Bartender, Bottle Server, Assistant General Manger
Lumen Lounge
01.2017 - Current
Cocktail Server
The West End Public House
01.2014 - 01.2017
Bachelor of Science - International Business And Finance
University of Finance And Business
Similar Profiles
Sara WellsSara Wells
504 Administrative Assistant & Community Specialist at Lumen Scholar Institute504 Administrative Assistant & Community Specialist at Lumen Scholar Institute
Jomana IsmailJomana Ismail
Senior Lighting Sales at Lumen Egypt for Lighting Design and SupplySenior Lighting Sales at Lumen Egypt for Lighting Design and Supply
Darren DurstDarren Durst
Sales Team Manager at Lumen TechnologiesSales Team Manager at Lumen Technologies
Jakwannai WashingtonJakwannai Washington
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District
ANDRE GOBERTANDRE GOBERT
Certified Debt Specialist at National Debt ReliefCertified Debt Specialist at National Debt Relief