Isabella Raza
Miami,FL
Summary
Ambitious worker that follows all 5 banfield principles.
(Quality, Responsibility, Mutuality, Efficiency and Freedom).
Invested 3+ years in offering customers an excellent service on a daily basis. Exceptional employee with multitasking and fluent speaking.
Overview
3
3
years of professional experience
Work History
Partner
Starbucks
12.2021 - Current
- Created moments of connection with our customers every day
- Ability to provide a consistent Starbucks experience for guests by curating handcrafted Starbucks’ products
- Built relationships with our customers and with my fellow partners
- Knowledge of guest service fundamentals and experience building a guest first culture in Starbucks
- Knowledge of state and federal food safety and OSHA guidelines
- Execute food and beverage processes, including food deliveries, replenishment, pulls, stocking, zoning, in-stocks routines, data accuracy, culling, rotation, cleaning, defects, signing and backstock
- Maintain an on-going awareness of all promotional activities within Starbucks.
Crew Member
McDonald’s
03.2021 - 12.2021
- Greeting customers with a smile
- Taking accurate food orders
- Preparing all McDonald's World-Famous food
- Partnering with other Crew and Managers to meet target goals during your shift
- Restaurant Cleanliness
- Ensuring items are well stocked.
Education
Associate of Science in Nursing -
FVI School of Nursing and Technology
01.2025
High School Diploma -
Green Spring High School
01.2022
Skills
- Effective Communication
- Bilingual in English and Spanish
- Excellent Customer Service
- Problem Solving
- Adaptability
- Attention To Detail
- Creativity
- Customer Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Partner
Starbucks
12.2021 - Current
Crew Member
McDonald’s
03.2021 - 12.2021
Associate of Science in Nursing -
FVI School of Nursing and Technology
High School Diploma -
Green Spring High School
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