I am a student studying Music Education at Baldwin Wallace University. I currently have two jobs, both in which entail being very social and punctual. I am skilled in customer service but am apt to work in any position needed.
Overview
4
4
years of professional experience
Work History
Front Desk Employee
Baldwin Wallace University
11.2024 - Current
Maintain an organized, welcoming lobby area to create a positive first impression for visitors.
Handle phone calls and inquiries, directing callers to appropriate departments as needed.
Dietary Server
The Rennaissance Retirement Campus
07.2022 - Current
Provide care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.
Serve food and beverages promptly with focused attention to customer needs.
Cultivate warm relationships with residents.
Buss and reset tables to keep dining room and work areas clean.
Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
06.2021 - 08.2021
Taught daily swim instruction to students varying in ages and skill levels.
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
Bachelor of Music Education - Music Education
Baldwin Wallace University
Berea, OH
05-2028
Skills
Verbal communication
Food handling
Patient care
Problem-solving
Customer service
Patience and empathy
Creative thinking
Relationship building
Timeline
Front Desk Employee
Baldwin Wallace University
11.2024 - Current
Dietary Server
The Rennaissance Retirement Campus
07.2022 - Current
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising