Rachel Gumenick
Tempe,Arizona
Summary
Dynamic and reliable professional with a proven track record at Onelife Fitness and the Sandy Spring Fire Department. Excelled in client communication and emergency response, demonstrating exceptional customer service and basic life support skills. Enhanced scene safety and efficiency, ensuring high-quality care and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Employee
Onelife Fitness
Olney, MD
05.2024 - Current
- Updated computer systems with current guest information as required.
- Maintained daily paperwork including reports, logs and records related to front desk operations.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
- Monitored access control system at the front desk area by granting permission to authorized personnel only.
Kids Club Associate
Onelife Fitness
Olney, MD
10.2023 - Current
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Sanitized toys and tables to maintain clean, safe environment.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Assisted with check-in and check-out procedures for members and guests.
- Communicated effectively with other staff members regarding updates on Kids Club operations.
Volunteer
Sandy Spring Fire Department
Olney, MD
10.2022 - 07.2024
- Administered critical healthcare services.
- Performed CPR, and the use of nasal airway enhancers, bag valve mask, etc.
- Responded to emergency calls, providing support in medical aid, car accidents, and other disaster response.
- Assisted in maintaining firefighting equipment, vehicles, and facilities to ensure operational readiness
- Participated in regular training sessions, including fire safety drills, first aid, and CPR protocols
- Supported administrative tasks, including record-keeping, inventory management, and scheduling
- Collaborated with team members in high-pressure situations to ensure public safety and efficient emergency response.
- Translated patient information to those receiving care in emergency departments of hospitals.
- Practiced administering allowed medications.
- Passed the NREMT and MEIMSS tests following the EMT class.
CNA
Maryland Board of Nursing
Sandy Spring, MD
09.2023 - 06.2024
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Seasonal Event Staff
Merriweather Post Pavilion
Columbia, MD
04.2022 - 10.2022
- Facilitated smooth guest flow within venues, directing attendees to their seats or designated areas.
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
- Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
- Provided immediate response to guest inquiries, offering information and resolving issues promptly.
Education
High School Diploma -
Sherwood High School
Sandy Spring06-2024
Bachelor of Science - Biological Science (biomedical Science)
Arizona State University
TempeSkills
- Verbal and written communication
- Reliability and punctuality
- Client communication
- Document management
- Customer service
- Medication assistance
- Basic life support
- Trauma care
- Scene safety
Accomplishments
- Arizona State University-Deans List Fall 2024
- Sherwood High School- honor roll all 4 years of high school
- Silver Award Girl Scouts
- Bronze Award Girl Scouts
Affiliations
- First degree black belt in karate
- 11 years of participating in dance classes
- Part of Ski/snowboard club for past 6 years
Certification
CNA License: September 2023-June 2024
CPR License: October 2022-November 2024
References
References available upon request.
Timeline
Front Desk Employee
Onelife Fitness
05.2024 - Current
Kids Club Associate
Onelife Fitness
10.2023 - Current
CNA
Maryland Board of Nursing
09.2023 - 06.2024
Volunteer
Sandy Spring Fire Department
10.2022 - 07.2024
Seasonal Event Staff
Merriweather Post Pavilion
04.2022 - 10.2022
CNA License: September 2023-June 2024
CPR License: October 2022-November 2024
High School Diploma -
Sherwood High School
Bachelor of Science - Biological Science (biomedical Science)
Arizona State University
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