Isabella Robinson
Berkeley,CA
Summary
Dynamic professional with experience in customer engagement at Miharu Ice Cream and Dog Haus Biergarten. Demonstrated expertise in time management during peak hours, ensuring consistent high-quality service. Proficient in POS systems and committed to maintaining cleanliness and organization in fast-paced settings. Reliable team player focused on enhancing overall customer experiences.
Overview
1
1
year of professional experience
Work History
Ice Cream Scooper
Miharu Ice Cream
Oakland, CA
02.2024 - 06.2024
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Front of House Waitress/cashier
Dog Haus Biergarten
Berkeley, CA
06.2023 - 01.2024
- Served customers and processed orders via POS system.
- Ensured smooth restaurant operations by handling opening and closing tasks.
- Oversaw expo station to guarantee product quality prior to serving.
- Assembled and transferred completed online orders for delivery.
Medical Intern
Cal Sports Orthopedics
Berkeley, CA
02.2023 - 02.2023
- Gained insights into patient care by shadowing a doctor.
- Acquired knowledge of EPIC computer system.
- Documented comprehensive notes on treatments, injuries, and medical tool usage.
Education
Sophomore, Biology Major
San Francisco State University
San Francisco, CASkills
- Quick learning ability
- Memory retention
- Food safety practices
- Sanitation standards
- Reliability and punctuality
- Cash handling skills
- Customer engagement
- Cleaning and organization
- POS system proficiency
- Communication skills
- Team collaboration
Languages
Russian
Limited Working
Timeline
Ice Cream Scooper
Miharu Ice Cream
02.2024 - 06.2024
Front of House Waitress/cashier
Dog Haus Biergarten
06.2023 - 01.2024
Medical Intern
Cal Sports Orthopedics
02.2023 - 02.2023
Sophomore, Biology Major
San Francisco State University