Isabella Roca
Houston,TX
Summary
Experienced retail professional with a strong background in store management, vintage fashion, and visual merchandising. Proven ability to lead teams, drive sales, and create visually engaging store layouts that enhance the customer experience. Skilled in curating unique product selections and delivering outstanding customer service. Known for strong interpersonal skills, creativity, and a passion for building inviting, on-brand retail environments.
Overview
3
3
years of professional experience
Work History
Store Manager
Leopard Lounge
Houston, Texas
11.2022 - 01.2024
- Maintained accurate records of employee performance reviews.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored inventory levels and placed orders to restock shelves.
- Created weekly work schedules for store personnel.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Visual Merchandising Assistant
Free People
Houston, TX
02.2021 - 11.2022
- Maintained accurate records of stock levels, ordering additional supplies as needed.
- Performed regular maintenance on display fixtures, including cleaning, rearranging, and restocking items as needed.
- Photographed display setups for use in digital campaigns and other marketing materials.
- Ensured all mannequins were dressed in current fashion trends.
- Created and maintained attractive window displays to draw customers into the store.
- Set up promotional materials for special events and sales activities.
- Assisted with floor changes, ensuring merchandise was properly displayed according to company guidelines.
- Trained newly hired staff members on proper setup of displays, signage placement.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
- Managed inventory levels and product placement to maximize visibility and sales potential.
Education
Associate of Arts - English
Houston Community College
Houston, TX10-2025
Skills
- Market research and analysis
- Employee training and development
- Customer service excellence
- Project management methodologies
- Visual merchandising strategies
- Recruitment and hiring processes
- Store display optimization
- Staff management techniques
Affiliations
- tennis player
- student
Accomplishments
- national honors society member
References
References available upon request.
Timeline
Store Manager
Leopard Lounge
11.2022 - 01.2024
Visual Merchandising Assistant
Free People
02.2021 - 11.2022
Associate of Arts - English
Houston Community College
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