Isabella Rodriguez
Missoula,MT
Summary
Dynamic Health Unit Coordinator and Certified Medical Assistant with a strong work ethic and exceptional communication skills, honed at Community Medical Center. Proven ability to enhance workflow coordination and foster multidisciplinary team collaboration, ensuring efficient patient care and satisfaction. Committed to continuous learning and delivering high-quality service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator/Certified Medical Assistant
Community Medical Center
12.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
Front Desk Receptionist
Missoula Bone and Joint
06.2023 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Shoe Sales Associate
Scheels
05.2023 - 06.2024
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
Sales Associate
BootBarn
06.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Penn Foster High School
OnlineSkills
- Critical thinking
- Workflow coordination
- Multidisciplinary team collaboration
- Basic life support for health care providers (BLS)
- Strong work ethic
- Great communication skills
- Responsible
- Dependable
- Willing to learn new skills
Certification
- BLS (CPR) Certification
Timeline
Health Unit Coordinator/Certified Medical Assistant
Community Medical Center
12.2024 - Current
Front Desk Receptionist
Missoula Bone and Joint
06.2023 - 11.2024
Shoe Sales Associate
Scheels
05.2023 - 06.2024
Sales Associate
BootBarn
06.2022 - 06.2023
Penn Foster High School
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