Adam Hegge
Missoula,MT
Summary
Experienced with engaging customers to identify their needs and provide suitable solutions. Utilizes persuasive communication techniques to build strong client relationships and drive sales. Track record of effective problem-solving, ensuring high levels of customer satisfaction and loyalty.
Overview
18
18
years of professional experience
Work History
Bartender
Finn
08.2017 - 12.2025
- Provided exceptional customer service, fostering repeat business and positive reviews.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server
Johnny Carino's
06.2011 - 07.2017
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
Bartender
Texas Roadhouse
09.2007 - 06.2011
- Implemented efficient bar workflows to enhance speed of service during peak hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Bachelor of Arts - Music Composition
University of Montana
Missoula, MT12-2016
Skills
- Engaging personality
- Complex Problem-solving
- Suggestive selling
- Team training and development
- Salesmanship
- Customer service expertise
Timeline
Bartender
Finn
08.2017 - 12.2025
Server
Johnny Carino's
06.2011 - 07.2017
Bartender
Texas Roadhouse
09.2007 - 06.2011
Bachelor of Arts - Music Composition
University of Montana