ISABELLA ROMERO
Overview
5
5
years of professional experience
Work History
BARTENDER
Casino Arizona at Talking Stick Resort
Scottsdale, Arizona
12.2024 - Current
- Engaged with guests to foster a welcoming and enjoyable atmosphere, enhancing overall customer experience.
- Managed cash drawer at end of each shift, ensuring accuracy of funds received and maintaining financial integrity.
- Cultivated strong working relationships with fellow employees through clear and open communication, promoting teamwork.
SERVER
Casino Arizona at Talking Stick Resort
Scottsdale, Arizona
12.2024 - Current
- Delivered exceptional customer service by efficiently managing food and drink orders, enhancing guest satisfaction.
- Enhanced multitasking skills by effectively serving multiple tables in a dynamic environment, ensuring timely service.
- Exhibited professionalism and accuracy in addressing guest needs, contributing to a positive dining experience.
CASHIER
Casino Arizona at Talking Stick Resort
Scottsdale, Arizona
01.2024 - 12.2024
- Balanced cash drawers and processed payments meticulously to maintain financial integrity.
- Executed transactions accurately and efficiently, ensuring a welcoming atmosphere for customers.
- Addressed customer inquiries and fostered positive experiences to enhance customer satisfaction.
LEAD BUSSER
Casino Arizona at Talking Stick Resort
Scottsdale, Arizona
08.2022 - 12.2024
- Mastered time management to serve large volumes of guests efficiently.
- Cultivated a customer-focused mindset to deliver a high-quality guest experience.
- Improved problem-solving skills by resolving customer concerns and accommodating special requests.
- Enhanced multitasking abilities to manage multiple tasks effectively in a fast-paced environment.
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
Head Coach
Athletes in Training (AIT)
Tempe, Arizona
11.2021 - 12.2022
- Developed training programs to enhance athlete performance and skill development.
- Led team practices, focusing on strategic play and skill execution.
- Mentored junior coaches, sharing best practices in coaching techniques.
Education
Bachelor of Science - Science in Design Architectural Studies
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Desert Ridge High School
Mesa, AZ05-2022
Skills
- High-pressure environment
- Team Management
- Training and Coaching
- Motivational Leadership
- Architectural design
- Project management
- New hire training
- Technical drawing
- Mixology techniques
Timeline
BARTENDER
Casino Arizona at Talking Stick Resort
12.2024 - Current
SERVER
Casino Arizona at Talking Stick Resort
12.2024 - Current
CASHIER
Casino Arizona at Talking Stick Resort
01.2024 - 12.2024
LEAD BUSSER
Casino Arizona at Talking Stick Resort
08.2022 - 12.2024
Head Coach
Athletes in Training (AIT)
11.2021 - 12.2022
Bachelor of Science - Science in Design Architectural Studies
Arizona State University
High School Diploma -
Desert Ridge High School