Isabella Roston
Galion
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Barista
Spots Rolling Bean
03.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
Customer Service Cashier
Pickwick Place
08.2024 - 11.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
No Degree - Just Starting To Take College Class August 2024
Ohio State University, Mansfield Ohio
Mansfield, OHHigh School Diploma -
Col. Crawford
North Robinson,Ohio06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Adaptive and creative
- Problem-solving
- Active listener
- Exceptional customer service
Timeline
Customer Service Cashier
Pickwick Place
08.2024 - 11.2024
Barista
Spots Rolling Bean
03.2023 - Current
No Degree - Just Starting To Take College Class August 2024
Ohio State University, Mansfield Ohio
High School Diploma -
Col. Crawford
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