Isabella Santiago
Woodridge,IL
Summary
Proven pet care professional with a track record of enhancing client satisfaction at Rancho Real through expert pet sitting and diligent schedule management. Skilled in dog walking and client relationship management, consistently delivering personalized care and achieving positive testimonials. Demonstrates a positive attitude and strong communication, contributing to a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Dog Sitter
Multiple Families
12.2023 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
Barn Groom
Rancho Real
01.2022 - Current
- Contributed to a positive team dynamic by offering support and assistance to fellow barn staff members when necessary.
- Adapted quickly to new situations or changes in daily routines while maintaining a high level of attention to detail and quality horse care.
- Facilitated the transportation of horses to/from events or veterinary appointments as needed.
- Increased client satisfaction by promptly addressing concerns and providing knowledgeable advice on horse care.
- Enhanced horse well-being through regular monitoring of vital signs, weight, and overall appearance.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Trained animals in behavioral compliance or other special routines or commands.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Maintained a clean and organized barn environment for optimal horse comfort and safety.
- Followed pet care instructions for dietary needs and medication regimens.
Server
Helping Hand Services
06.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Downers Grove North
Downers Grove, IL08-2026
Skills
- Schedule management
- Verbal communication
- Dog walking
- Client relationship management
- Positive attitude
- Pet sitting
Timeline
Dog Sitter
Multiple Families
12.2023 - Current
Server
Helping Hand Services
06.2023 - 09.2024
Barn Groom
Rancho Real
01.2022 - Current
High School Diploma -
Downers Grove North
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