Isabella Santilli
Pensacola
Summary
Currently attending the University of West Florida and majoring in anthropology. Seeking research volunteer positions, work study, and/or field hour opportunities in anthropology. Excited to work along others who are interested in this field of study and to learn from professionals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Moe's Southwest Grille
09.2024 - 10.2024
- Worked front counter
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously
- Worked well with teammates and accepted coaching from management team.
Shift Leader
Tropical Smoothie Cafe
11.2022 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Leadership skills.
- Maintained a clean and safe work environment.
- Ensured all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using provided software.
- Oversaw daily cash handling procedures and maintained accurate records.
- Gained skills on food rotation and scheduling.
Crew Member
Zoes Kitchen, Inc.
03.2021 - 10.2022
- Gained and trained in skills such as, serving, cashiering, bussing, money handling, customer service, food preparation, food safety, and cooking.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Contributed to inventory management, minimizing food waste and controlling costs.
Crew Member
The Yard Milkshake Bar
06.2020 - 10.2020
- Gained stronger multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Ensured food safety programs.
- Supported training of new crew members.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Crew Member
Buttermilk Sky Pie Shop
10.2019 - 01.2020
- Learned how to bake in a professional setting.
- Maintained clean working stations alongside coworkers.
- Became familiar with products to answer questions and make suggestions.
- Gained more cashier skills
Restaurant Hostess
Paula Deen's Family Kitchen
06.2019 - 08.2019
- Gained the skill for multitasking skills by handling telephone calls while attending to in-person guest needs.
- Learned how to use new technology and apps to organize waitlists and seating lists
- Assisted in maintaining a clean restaurant by clearing tables and setting up for the next guests.
Frank Brown Concession Stands
Parks and Recreation Department
06.2018 - 09.2018
- Provided customer satisfaction by providing efficient and friendly service at concession stand.
- Gained skills on cashiering, food preparation, dishwashing, and cooking.
- Taught new hires in food handling and safety protocols.
Education
Bachelor of Arts - Anthropology
The University of West Florida
Pensacola, FL12-2025
Associate of Arts - Anthropology
Gulf Coast State College
Panama City, FL08.2024
High School Diploma -
J.R. Arnold High School
Panama City Beach, FL06.2021
Skills
- Positive Attitude
- Team Leadership
- Problem-Solving
- Strong verbal and written communication
- Active Listening
- Analytical Thinking
- Teamwork and Collaboration
- Time Management
- Adaptability
Certification
- ServSafe Manager Certification
- Photoshop Certification
- Radiation Protection for the Analytical X-ray User Certificate
Timeline
Crew Member
Moe's Southwest Grille
09.2024 - 10.2024
Shift Leader
Tropical Smoothie Cafe
11.2022 - 07.2024
Crew Member
Zoes Kitchen, Inc.
03.2021 - 10.2022
Crew Member
The Yard Milkshake Bar
06.2020 - 10.2020
Crew Member
Buttermilk Sky Pie Shop
10.2019 - 01.2020
Restaurant Hostess
Paula Deen's Family Kitchen
06.2019 - 08.2019
Frank Brown Concession Stands
Parks and Recreation Department
06.2018 - 09.2018
- ServSafe Manager Certification
- Photoshop Certification
- Radiation Protection for the Analytical X-ray User Certificate
Bachelor of Arts - Anthropology
The University of West Florida
Associate of Arts - Anthropology
Gulf Coast State College
High School Diploma -
J.R. Arnold High School
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