Isabella Shelton
Richmond,TX
Summary
Proven caregiver and customer service specialist, adept in time management and compassionate care, with a track record of enhancing client quality of life. Skilled in cash handling and verbal communication, consistently achieving high customer satisfaction. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Demonstrates integrity and reliability across diverse roles, fostering trust and repeat business.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
Elkhorn Jones Memory Care
08.2024 - 12.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cashier
Exxon Mobil
09.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Juicer, Cashier
713 Juice Bar
01.2020 - 09.2022
- Optimized ingredient usage by accurately measuring portions for consistent flavor profiles across all menu items.
- Followed all cleanliness and sanitation procedures.
- Maintained a clean and organized workspace, ensuring compliance with health codes and regulations.
- Created unique juice blends and recipes.
- Established a strong rapport with regular customers, fostering trust through friendly service and product knowledge expertise.
- Operated commercial juicing equipment safely and effectively, minimizing downtime due to maintenance issues.
- Boosted customer satisfaction by efficiently preparing and serving high-quality juice blends.
- Utilized excellent communication skills to address customer inquiries and concerns with professionalism.
Sales Associate
First Dibs
01.2017 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Sonic
06.2016 - 01.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
Diploma - Basic
Penn Foster
2020
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Multitasking and organization
- Personal hygiene assistance
- Verbal and written communication skills
- Compassionate care
- Customer service
- Work ethic and integrity
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
Certification
- Basic Life Support (BLS) Certification - American Red Cross.
- Adult CPR/AED certification – American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing. (In progress)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Caregiver
Elkhorn Jones Memory Care
08.2024 - 12.2024
Cashier
Exxon Mobil
09.2022 - 01.2023
Juicer, Cashier
713 Juice Bar
01.2020 - 09.2022
Sales Associate
First Dibs
01.2017 - 12.2019
Cashier
Sonic
06.2016 - 01.2017
Diploma - Basic
Penn Foster
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