Isabella Sibilia
Casa Di Lisa
Feeding Hills,MA
6
years of professional experience
Compassionate Healthcare Provider experienced in delivering high-quality patient care and exceptional customer service. Achieved patient satisfaction through effective conflict resolution and fostering teamwork in fast-paced environments. Focused on supporting medical staff, managing patient needs, and maintaining healthcare standards.
Work History
Patient Care Technician
5 Months- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Assisted patients with daily activities, ensuring comfort and safety during care procedures.
- Collaborated with multidisciplinary teams to develop individualized patient care plans.
- Maintained cleanliness and organization of patient care areas to promote a healing environment.
- Trained new staff on protocols, enhancing team efficiency and adherence to safety standards.
Waitress
1 Year 9 Months- Delivered attentive service to customers in fast-paced dining environment, enhancing overall dining experience.
- Provided attentive service to customers in busy dining environment.
- Addressed customer inquiries and resolved concerns promptly, contributing to customer satisfaction.
- Welcomed customers, provided answers to questions, and recommended specials to boost sales.
- Supported wait staff during peak service hours to improve efficiency.
Hostess/Busser
4 Years 4 Months- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Assigned tables to guests based on their preferences and party size. to guests based on preferences and wait times.
- Assisted servers by coordinating guest seating during peak hours.
- Coordinated guest seating during peak hours to enhance service flow and support servers.
- Maintained cleanliness of the host station and dining area throughout shifts.
- Answered phone inquiries to provide information and assist with reservations. to schedule and confirm reservations, record takeout orders and respond to service questions.
Volunteer
6 Months- Facilitated enjoyable play experiences for children.
- Conducted regular rounds to ensure safety and well-being of children.
- Sanitized and organized toys to ensure a safe play environment.
- Provided comfortable play for all children.
- Cleaned all toys after use.
- Delivered compassionate support to families during visits.
Education
Bachelor of Science - Nursing
High School Diploma
Skills
CPR certification
Basic life support
Vital signs monitoring
Patient observation
Blood glucose testing
Patient care
Team collaboration
CPR training
Time management
Critical thinking
Attention to detail
Basic life support certification
Infection control standards
Catheter care
ADL support
Specimen collection
Adaptable
References
References available upon request.
Timeline
Patient Care Technician
Baystate Medical Center
03.2026 - CurrentRead More
Waitress
Casa Di Lisa
11.2024 - CurrentRead More
Volunteer
Baystate Medical Center Children's Hospital
01.2024 - 07.2024Read More
Hostess/Busser
Casa Di Lisa
07.2020 - 11.2024Read More
Agawam High School
High School Diploma
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Westfield State University
Bachelor of Science from Nursing
Read More