Isabella Sierra
El Paso,TX
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Team Manager
Boss Chicken
El Paso, Texas
05.2020 - Current
- Developed and implemented team-building strategies to promote collaboration and cohesion.
- Provided regular reports to senior management on team performance, challenges, and strategic recommendations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Assigned work and monitored performance of project personnel.
- Recruited and trained new employees to meet job requirements.
- Developed and executed training programs to enhance team skills and knowledge, leading to an increase in efficiency.
- Analyzed team performance data to identify areas for improvement and implement corrective actions.
- Reviewed completed work to verify consistency, quality, and conformance.
- Supported HR staff with recruiting and retaining high-performing talent.
- Set clear team goals and monitored progress, adjusting strategies as needed to meet targets.
- Enhanced team communication through the introduction of new collaboration tools, improving project coordination.
- Suggested various operational strategies to increase productivity.
Team Manager
Tropical Smoothie Cafe
El Paso, Texas
07.2023 - 03.2024
- Developed and implemented team-building strategies to promote collaboration and cohesion.
- Supported HR staff with recruiting and retaining high-performing talent.
- Implemented strategic team objectives aligned with company goals, increasing productivity.
- Enhanced team communication through the introduction of new collaboration tools, improving project coordination.
- Coached team for success by using corrective action processes.
- Delegated work to staff, setting priorities and goals.
- Reviewed candidate resumes and scheduled and interviewed potential new hires.
Education
High School Diploma -
Del Valle High School
El Paso, TX01-2023
Some College (No Degree) -
Grand Canyon University
Phoenix, AZSkills
- Complaint handling
- Food handling safeguards
- Health inspections
- Cash handling oversight
- Inventory control
- Pre-shift walk-through
- Order management
- Hygiene standards
- Staff training
- Table management
- Customer complaint resolution
- Customer service
- Recruitment and hiring
- Adaptability and flexibility
- Multitasking capacity
- Active listening
- Crisis management
- Collaboration and teamwork
- Restaurant marketing
- Labor and overhead cost estimation
- Managing reservations and large parties
- Intuit quickbooks
- Reliable and responsible
- Professional demeanor
- Team leadership
- Profit and loss
- Manage promotions
- Hospitality management
- Interpersonal communication
- ServSafe food manager
- Written communication
- Monitoring food preparation
Affiliations
- I am a Mother to two babies one boy and one girl.
- I am as well in a domestic relationship happily.
- I balance work as well (current work)
Languages
English
Full Professional
Spanish
Professional
Timeline
Team Manager
Tropical Smoothie Cafe
07.2023 - 03.2024
Team Manager
Boss Chicken
05.2020 - Current
High School Diploma -
Del Valle High School
Some College (No Degree) -
Grand Canyon University