Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Smith

Ypsilanti

Summary

Dynamic professional with a strong background in leadership and communication, honed as a Sales Manager at Plato's Closet. Proven ability to enhance team performance and customer satisfaction through effective management and critical thinking. Skilled in first aid and fostering a positive work environment, ensuring operational excellence and reliability.

Overview

4
4
years of professional experience

Work History

Enlisted Soldier

Army National Gaurd
05.2023 - Current
  • Operated advanced military equipment to execute missions effectively.
  • Collaborated with team members to enhance operational readiness and efficiency.
  • Conducted training sessions to improve skills and knowledge of junior soldiers.
  • Executed tactical maneuvers during field exercises, ensuring mission success.
  • Demonstrated effective communication skills through radio transmissions and verbal instructions during high-pressure situations.

Sales Manager

Plato's Closet
07.2022 - 08.2025
  • Oversaw all aspects of store operations, including opening/closing procedures, cash handling inventory control, and compliance with company policies to ensure smooth and efficient daily performance.
  • Supervised, coached, and supported team members, fostering a positive work environment while holding staff accountable to performance standards and ensuring proper training for excellent service delivery.
  • Maintained high levels of customer satisfaction by resolving complaints promptly, ensuring a clean and welcome store environment, and leading the team to deliver attentive and personalized service.

Babysitter

Neighbors House
06.2021 - 08.2022
  • Supervised daily activities, ensuring a safe and engaging environment for children.
  • Developed and implemented age-appropriate educational games and activities.
  • Communicated effectively with parents regarding children's progress and needs.
  • Managed schedules, including meal preparation and nap times for multiple children.

Education

Bachelor of Science - Criminology

Eastern Michigan University
Ypsilanti, MI
04-2027

Skills

  • Communication skills
  • Management
  • Leadership
  • Negotiation
  • First aid proficiency
  • Strong work ethic
  • Reliability
  • Critical thinking
  • Teamwork and collaboration
  • Friendly, positive attitude

Timeline

Enlisted Soldier

Army National Gaurd
05.2023 - Current

Sales Manager

Plato's Closet
07.2022 - 08.2025

Babysitter

Neighbors House
06.2021 - 08.2022

Bachelor of Science - Criminology

Eastern Michigan University

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