Zion Johnson
PHILADELPHIA,PA
Summary
Reliable and adaptable professional with experience in retail and military environments. Known for strong communication and organizational skills, effectively resolving customer issues and enhancing team performance to drive operational success.
Overview
2
2
years of professional experience
Work History
Enlisted Soldier
United States Army National Guard
Philadelphia, PA
03.2025 - Current
- Executed tactical maneuvers during field training, enhancing team coordination and effectiveness.
- Operated and maintained military equipment, ensuring readiness for missions and training exercises.
- Conducted regular inspections of equipment and supplies, maintaining operational readiness and accountability standards.
- Operated and maintained armored vehicles.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
Fashion Associate
Walmart
Philadelphia, PA
04.2025 - Current
- Maintained visual merchandising standards to align with brand guidelines and seasonal trends.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction rates.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Recommended, selected, and located merchandise for shoppers, engaging politely to establish product needs and wants.
Cashier
Chipotle
Philadelphia, PA
10.2024 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained organized cash drawer, ensuring accuracy in cash handling.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Trained new cashiers on operational procedures and service standards.
- Collaborated with team members to streamline checkout processes for improved efficiency.
- Greeted customers entering the store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Philadelphia High School For Girls
Philadelphia, PA06-2024
Skills
- Cash handling
- Customer service
- Positive customer engagement
- Problem-solving
- Attention to detail
- Multitasking
- Organizational skills
- Reliability
- Teamwork
- Team leadership
- Communication skills
- Interpersonal communication
- Decision-making
- Adaptability
- Professional demeanor
- Mission-oriented
Timeline
Fashion Associate
Walmart
04.2025 - Current
Enlisted Soldier
United States Army National Guard
03.2025 - Current
Cashier
Chipotle
10.2024 - 04.2025
High School Diploma -
Philadelphia High School For Girls