ISABELLA STALEY
Tacoma,WA
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Barista
Coffee Mill, Barista
02.2022 - Current
- Prepared and served coffee, espresso drinks, blended coffees, and teas
- Maintained calm demeanor during high-volume periods and special events
- Memorized official and off-menu coffee and tea preparations
- Described menu items to customers and suggested products based on stated preferences
- Received and accurately processed customer payments
- Stocked customer service stations with paper products or beverage preparation items
- Supported highest standards of conduct and service to support company reputation.
Business Assistant
A Prima Salon
08.2023 - 11.2023
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Recorded notes for future reference about customer preferences and services delivered.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Hostess
Boathouse 19
06.2023 - 11.2023
- Greeted guests and gathered information to seat groups or place on waitlist
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Escorted guests to seating area, furnished menus and highlighted daily specials
- Monitored dining area to assess server capacity and estimate wait times
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
Operations Intern
Idaho Democratic Party
08.2022 - 01.2023
- Advised government officials and civic bodies on political topics and trends
- Collected and interpreted election results and public opinion surveys
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Displayed strong telephone etiquette, effectively handling difficult calls
- Identified, recommended, and led initiatives to drive growth and performance improvement.
Marketing Intern
Belco Forest Products
05.2022 - 08.2022
- Assisted personnel with day-to-day marketing tasks and coordinating activities
- Summarized data to present results and recommendations to management
- Researched and developed creative content for websites to promote brands in market
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
Education
Bachelor of Science - Political Science, Psychology
Boise State University
Boise, ID05.2023
High School Diploma - undefined
Tacoma Community College
Tacoma, WA06.2019
High School Diploma - undefined
Gig Harbor High School
Gig Harbor, WA06.2019
Skills
- Effective Communication
- Customer Service
- Infectious Energy
- Highly adaptable
- Ability to ask effective questions
Timeline
Business Assistant
A Prima Salon
08.2023 - 11.2023
Hostess
Boathouse 19
06.2023 - 11.2023
Operations Intern
Idaho Democratic Party
08.2022 - 01.2023
Marketing Intern
Belco Forest Products
05.2022 - 08.2022
Barista
Coffee Mill, Barista
02.2022 - Current
Bachelor of Science - Political Science, Psychology
Boise State University
High School Diploma - undefined
Tacoma Community College
High School Diploma - undefined
Gig Harbor High School
Similar Profiles
Shana Lee ClancyShana Lee Clancy
NA at Z beans, Coffee BaristaNA at Z beans, Coffee Barista
German AndradeGerman Andrade
NA at Barista | Culture CoffeeNA at Barista | Culture Coffee
Xavier CatallaXavier Catalla
NA at Barista Maestro, Black Sheep CoffeeNA at Barista Maestro, Black Sheep Coffee
Keyri De HaroKeyri De Haro
Administrative Assistant at Elite Fencing and LandscapingAdministrative Assistant at Elite Fencing and Landscaping
Leina MillsLeina Mills
Bartender at Lucky Silver TavernBartender at Lucky Silver Tavern