Summary
Overview
Work History
Education
Skills
Timeline
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ISABELLA STEINMETZ

Bowie

Summary

Proactive and driven individual with a passion for science and interested in the fields of pathology, microbiology, and immunology. Looking to gain more clinical experience and has work experience in customer service and veterinary medicine.

Overview

4
4
years of professional experience

Work History

Team Member

Chick-fil-A
06.2023 - Current
  • Developed strong customer service skills by interacting with customers to ensure a positive dining experience and by handling customer complaints professionally and efficiently
  • Worked collaboratively with team members to meet service goals and assisted co-workers when help was needed
  • Managed multiple tasks simultaneously in a fast-paced environment
  • Kept busy by identifying and completing tasks during slower hours of the business day
  • Adjusted to varying roles as needed
  • Ensured orders were completed accurately and efficiently
  • Maintained cleanliness and organization in work areas
  • Worked different stations to provide optimal coverage and meet production goals
  • Assisted with inventory counts and stocking of merchandise

Kennel Assistant

Doc Side Veterinary Medical Center
10.2021 - 05.2023
  • Maintained cleanliness of entire veterinary hospital
  • Organized supplies needed for daily operations
  • Assisted veterinary staff with medical procedures such as x-rays, blood draws, urine draws, administering vaccines, euthanasias, dental surgeries, and catheter removals
  • Maintained friendly and professional demeanor at all times, helping customers as needed
  • Monitored animals to detect signs of illness and injury
  • Carried out daily maintenance such as laundry, dish washing, collecting trash and recycle, and restocking supplies
  • Provided post-operative care, collected specimens, and filled prescriptions
  • Adjusted to changing circumstances and handled unexpected situations effectively

Education

Bachelor of Science - Chemistry And Biology Major

Towson University
Towson, MD
05.2028

High School Diploma -

The Catholic High School of Baltimore
Baltimore, MD
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Proficient in Microsoft 365 - Word, Excel, etc
  • Adaptability
  • Cleanliness and Organization
  • Quick Learner
  • Lift 50 pounds
  • Chemical Handling
  • Multitasking Abilities
  • Clear Communication
  • CPR Certified

Timeline

Team Member

Chick-fil-A
06.2023 - Current

Kennel Assistant

Doc Side Veterinary Medical Center
10.2021 - 05.2023

Bachelor of Science - Chemistry And Biology Major

Towson University

High School Diploma -

The Catholic High School of Baltimore

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