Dedicated waitress with strong customer service skills and a focus on conflict resolution. Proven ability to enhance guest experiences and train new staff effectively.
Overview
4
4
years of professional experience
Work History
Waitress
Suvans Kitchen
Lompoc, CA
08.2022 - 07.2026
Greeted customers, answered questions, and suggested specials to support sales.
Welcomed customers on arrival and supported seating needs.
Took meal and drink orders and delivered items to guests.
Recorded accurate food and beverage orders from patrons.
Worked with kitchen staff to verify order accuracy.
Resolved guest questions and issues to enhance overall dining experience.
Addressed complaints and concerns promptly to maintain high customer satisfaction.
Processed payments through a point-of-sale system.
Supported waitstaff during busy customer periods.
Kept dining areas clean throughout shifts.
Handled food safely and maintained clean spaces to support sanitation and customer safety.
Ensured a tidy workstation by regularly restocking and cleaning. by restocking supplies and wiping counters.
Organized take-out orders according to customer requests.