Isabella Tascon
Queens,NY
Summary
I am offering blend of leadership qualities and a strong desire to learn and grow within a management environment. Delivers insights into strategic planning and operational procedures excellent communication and organizational skills. I am ready to use and develop these skills in a psychological internship role.
Overview
6
6
years of professional experience
Work History
Manager at Duck Donuts
Alizai Ventures
04.2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Organizer
Soisato Catering
01.2019 - 12.2021
- Organized Catering items needed for their deliveries.
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
Council Member
MBSK youth council
01.2019 - 12.2021
- Would discuss about activities or problems that can help or benefit the community.
- Served as a positive role model to staff, constituents, and fellow council members by demonstrating integrity, professionalism, and commitment to public service.
- Advocated for economic development initiatives, resulting in job growth and increased investment within the community.
Mental Health Facilitator
MBSK
05.2021 - 06.2021
- 3-week program on teaching young teens erase stigma of mental health.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Facilitated support groups for clients to discuss issues related to mental health.
Summer Youth Employee
SYEP- LaGuardia Community College
07.2018 - 08.2019
- Worked in a group and created a project to learn about immigration.
- Enhanced teamwork skills by collaborating with peers on various projects.
Education
Bachelor of Arts - Psychology And Sociology
CUNY Queens College
65-30 Kissena Blvd, Flushing, NY 1136705.2026
High School Diploma -
Francis Lewis High School
58-20 Utopia Pkwy, Fresh Meadows, NY 1136506.2022
Skills
- English
- Google docs
- Google slides
- Team Leadership
- Verbal and written communication
- Time Management
References
- Dennis Carter, (917) 520-3853
- Angelica Micolta (Soisato Co-Owner), (347) 567-7040
Activities
- Captain of the francis lewis girls wrestling team.
- Member of mbsk youth council.
Languages
Spanish
Native or Bilingual
Timeline
Manager at Duck Donuts
Alizai Ventures
04.2023 - Current
Mental Health Facilitator
MBSK
05.2021 - 06.2021
Organizer
Soisato Catering
01.2019 - 12.2021
Council Member
MBSK youth council
01.2019 - 12.2021
Summer Youth Employee
SYEP- LaGuardia Community College
07.2018 - 08.2019
Bachelor of Arts - Psychology And Sociology
CUNY Queens College
High School Diploma -
Francis Lewis High School
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