Isabella Taylor
Waterbury
Summary
Dynamic hospitality professional with a proven track record at Frank Pepe Pizzeria Napoletana, excelling in client support and conflict mediation. Recognized for maintaining high service standards in fast-paced environments while ensuring meticulous attention to detail. Skilled in cross-functional collaboration, enhancing guest experiences through knowledgeable recommendations and efficient service.
Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service.
Overview
3
3
years of professional experience
Work History
Waitress
Frank Pepe Pizzeria Napoletana
10.2024 - Current
- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Learned menu items thoroughly to offer knowledgeable recommendations to patrons.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Adapted quickly to fast-paced environment while managing multiple tables efficiently.
Ice Cream Server
Quassy Amusement Park
06.2022 - 09.2024
- Provided exceptional customer service by promptly taking orders and addressing inquiries.
- Operated cash register, accurately processing transactions and managing cash flow.
- Maintained cleanliness of service area, ensuring compliance with health and safety regulations.
- Assisted in inventory management, monitoring stock levels and reporting shortages to supervisors.
- Collaborated with team members to maintain smooth operations during high-volume periods.
Education
No Degree - Allied Health Sciences
University of Connecticut
Waterbury, CT05-2028
High School Diploma -
Berkshire School
Sheffield, MA05-2024
Skills
- Client support
- Skilled at prioritizing concurrent responsibilities
- Active listening
- Cross-functional collaboration
- Meticulous attention to specifics
- Hospitality service expertise
- Skilled in conflict mediation
Timeline
Waitress
Frank Pepe Pizzeria Napoletana
10.2024 - Current
Ice Cream Server
Quassy Amusement Park
06.2022 - 09.2024
No Degree - Allied Health Sciences
University of Connecticut
High School Diploma -
Berkshire School