Isabella Tempesta
Somerville,MA
Summary
Committed Public Health Professional with experience in promoting health and wellness within diverse communities. Strengths include designing, implementing, and evaluating public health programs to address community needs effectively. Skilled in collaborating with local organizations to maximize reach of educational materials and initiatives. Demonstrated success in improving community health outcomes through targeted educational campaigns and interventions.
Overview
6
6
years of professional experience
Work History
Procurement Specialist
Boston Public Health Commission
12.2024 - Current
- Oversee the procurement of goods and services for Boston Public Health Commission (BPHC) programs, ensuring timely, compliant, and cost-effective acquisitions
- Manage the end-to-end procurement process, collaborating with bureaus to ensure adherence to BPHC and governmental procurement policies
- Review, verify, and process purchase requisitions, while creating and maintaining purchase orders and contracts
- Manage vendor contracts from initiation to fulfillment, serving as the primary point of contact for procurement-related inquiries
- Assist the Procurement to Pay (P2P) Director in drafting Requests for Proposals (RFRs), developing detailed scopes of work, and evaluating vendor responses
- Partner with key stakeholders to promote Equitable Procurement practices and enhance supplier diversity efforts
- Work closely with the Accounts Payable Department to resolve invoice discrepancies and ensure accurate processing
- Identify and analyze key procurement metrics, providing insights to drive process improvements
- Contribute to system enhancement projects by collaborating with third-party software consultants on procurement system updates
- Support internal and external audit processes by providing required documentation and procurement records
- Maintain strict confidentiality and integrity, ensuring the protection of vendor and procurement data
- Assist in continuous process improvement initiatives within the P2P office to enhance operational efficiency
Consultant
Public Consulting Group
09.2021 - 10.2023
- Provided subject matter expertise to support state healthcare reform efforts, including strategy development and implementation planning for behavioral health, commercial health insurance, and Medicaid
- Led a comprehensive rate study of over 40 behavioral health services offered through the Medicaid program and Department of Behavioral Health, informing payment and policy decisions
- Conducted trend analyses on private health coverage to ensure compliance with the Affordable Care Act (ACA) and the Mental Health Parity and Addiction Equity Act (MHPAEA)
- Collaborated with the Massachusetts Department of Public Health (DPH) to compile a legislative report outlining strategies to reduce wait times for DPH services for patients transitioning from acute psychiatric care
- Provided project management and stakeholder engagement support across behavioral health, public safety, and social services sectors, ensuring alignment with key policy initiatives
- Led financial analysis, rate setting, and data governance efforts, supporting the development of cross-sector dashboards and population health analyses
- Built and maintained strong client relationships, ensuring expectations were met or exceeded while mentoring leadership staff in client management
- Supported project implementation through the development of work plans, policy memos, compliance reviews, webinars, and client deliverables, ensuring smooth execution and regulatory adherence
Patient Safety Program Analyst
Tufts Medical Center
11.2020 - 09.2021
- Managed and oversaw Tufts Medical Center’s patient safety event reporting system, including software upgrades, database enhancements, and organization-wide implementation of system changes
- Triaged and reviewed patient safety event reports, ensuring timely and appropriate assessment, investigation, and follow-up
- Produced data-driven reports for key stakeholders and presented findings through clear, compelling written and verbal communication
- Led and facilitated cross-functional workgroups, including the Weekly Quantros Review Group, Medication Error Review Team, and Falls Review Group, to enhance patient safety initiatives
- Developed and distributed event summary data and analysis to the Tufts Medical Center community through newsletters and other communication channels
- Designed and delivered training programs for new managers and staff, ensuring effective use of the event reporting system during orientations and ad hoc training sessions
Research Associate
Amaka Consulting and Evaluation Services, LLC.
04.2020 - 09.2021
- Conducted needs assessments for the National Alliance of State and Territorial AIDS Directors (NASTAD) to inform program improvements.
- Evaluated NASTAD’s regional harm reduction technical assistance program by designing and implementing surveys, interviews, and focus groups with key stakeholders.
- Collected, analyzed, and synthesized quantitative and qualitative data to develop a comprehensive program evaluation of NASTAD’s technical assistance initiatives.
- Built and maintained strong relationships with NASTAD and key stakeholders to ensure high-quality, timely deliverables and drive program success.
Training Specialist
Lowell Community Health Center
01.2020 - 03.2020
- Developed and managed the Community Outreach Education Certification and Bridging the Gap Training programs to enhance medical interpreter competency.
- Assisted trainers with the Bridging the Gap program, equipping bilingual individuals with the skills to serve as professional, culturally competent medical interpreters.
- Collected and analyzed program effectiveness data to inform curriculum improvements and ensure high-quality training design.
- Recruited, enrolled, and provided support for instructors and participants, optimizing program reach and impact.
- Developed and maintained training materials, including job aids, handouts, and presentations.
- Monitored and evaluated the effectiveness of training programs using pre- and post-assessment tools.
Program Development Assistant
Lawrence Prospera
11.2018 - 10.2019
- Supported grant development, assisting the Program Development Director in preparing 50+ grant proposals for SISU Youth Workforce Development programs.
- Collaborated with colleagues within the organization on various projects related to fundraising activities.
- Aided in managing project timelines and ensuring milestones are met.
- Managed and created social media content across Facebook, Instagram, and Twitter, enhancing the organization’s digital presence.
- Designed launched the launched the organization’s new website, aligning with a rebranding initiative to improve outreach and engagement.
Education
Master of Public Health - Social and Behavioral Sciences
University of Massachusetts - Lowell
Lowell, MA05.2020
Bachelor of Science - Human Development and Family Studies
University of Rhode Island
Kingston, RI05.2018
Skills
- Program and Project Management
- Quantitative and qualitative data analysis
- Grant Writing and Management
- Stakeholder and client engagement
- Process improvement and performance evaluation
- Healthcare and public health policy
- Procurement and contract management
- Strategic communication and training
Timeline
Procurement Specialist
Boston Public Health Commission
12.2024 - Current
Consultant
Public Consulting Group
09.2021 - 10.2023
Patient Safety Program Analyst
Tufts Medical Center
11.2020 - 09.2021
Research Associate
Amaka Consulting and Evaluation Services, LLC.
04.2020 - 09.2021
Training Specialist
Lowell Community Health Center
01.2020 - 03.2020
Program Development Assistant
Lawrence Prospera
11.2018 - 10.2019
Master of Public Health - Social and Behavioral Sciences
University of Massachusetts - Lowell
Bachelor of Science - Human Development and Family Studies
University of Rhode Island
Similar Profiles
Saynab YusufSaynab Yusuf
Emergency Medical Technician (BLS) at Boston Public Health Commission- Boston EMSEmergency Medical Technician (BLS) at Boston Public Health Commission- Boston EMS
Cassandra JonesCassandra Jones
CHW/ Health Educator/ Case Manager at Boston Public Health CommissionCHW/ Health Educator/ Case Manager at Boston Public Health Commission
Xintian(Roxy) DaiXintian(Roxy) Dai
Program Coordinator II at Boston Public Health CommissionProgram Coordinator II at Boston Public Health Commission