Isabella Torres
Miami,Florida
Summary
Determined candidate with a proven track record of success in retail operations, customer service, and team management. Adept at maintaining store organization and optimizing customer relations. Possesses excellent communication and interpersonal skills, with a keen eye for detail and the ability to multitask in fast-paced environments. Committed to upholding the highest standards of customer service and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Keyholder
Earthbound Trading Co.
06.2023 - Current
- Opened and closed store following proper procedures documented in opening and closing checklist.
- Balanced cash registers to prepare for nightly deposits.
- Performed daily opening and closing duties, such as counting cash drawer and verifying deposits against receipts
- Supervised team members on the sales floor ensuring all tasks are completed accurately.
- Utilized problem-solving skills to resolve customer complaints or inquiries in a timely manner.
- Connected and developed strong relationships with customers to maintain positive guest relationships.
Marketing
Netevia
06.2021 - 06.2023
- Sending out daily messages to a database of recruits, reminding them of conference calls and company affairs
- Computer-based skills in applications like Excel and Microsoft Word are imperative for this job
- Responding to emails in a timely manner and using an automated program (Constant Contact) to manage every scheduled announcement for a successful company.
- Increased brand visibility through targeted marketing initiatives such as social media campaigns and email marketing efforts.
Education
BBA - Hospitality Management
Florida International University
Miami, FL03.2026
High School Diploma -
Academy of Business And Finance
Miami, FL06.2022
High School Diploma -
Coral Reef Senior High
Miami, FL06.2022
Skills
- Computer Applications
- Customer Service
- Time Management
- Fast-Paced Environments
- Problem Solving
- Adaptability
Certification
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Timeline
Keyholder
Earthbound Trading Co.
06.2023 - Current
Marketing
Netevia
06.2021 - 06.2023
BBA - Hospitality Management
Florida International University
High School Diploma -
Academy of Business And Finance
High School Diploma -
Coral Reef Senior High
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
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