Isabella Toscano
Warren
Summary
Detail-oriented professional with expertise in HIPAA compliance, patient scheduling, and insurance verification. Proven ability to streamline workflows and enhance patient communication for improved clinic efficiency.
Overview
5
5
years of professional experience
Work History
Orthodontic Coordinator/ Pediatric Front Desk
Tender Smiles 4 Kids
Linden, NJ
10.2025 - Current
- Coordinated patient scheduling for orthodontic appointments, enhancing clinic efficiency.
- Assisted in managing patient records using electronic health record systems.
- Communicated treatment plans to patients and families, ensuring understanding and compliance.
- Lead huddle meetings to ensure smooth workflow for the day.
- Supported orthodontists during consultations by providing relevant patient information and assisting in treatment plan discussions.
- Following up on pre-determinations, claims, and insurance payments.
- Answering phones
- Multitasking
- Collecting payments
Front Desk Coordinator
Braces and Smiles
South Plainfield, NJ
06.2022 - 09.2025
- Answering phone calls in a busy environment.
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between patients and dental team to enhance service delivery.
- Assisted in processing insurance claims and verifying coverage for patient treatments.
- Maintained organized patient records using electronic health record (EHR) systems for accuracy.
- Collecting payments and counting drawer money to ensure accuracy.
- Consultations with new patients and going over payment plans and insurance coverages.
Online Grocery Associate
Walmart
Manville, NJ
06.2021 - 06.2022
- Assisted customers with online order placements and inquiries to enhance shopping experience.
- Collaborated with team members to ensure timely fulfillment of grocery orders.
- Maintained accurate inventory records using inventory management systems.
- Streamlined order picking processes to improve efficiency and accuracy in order fulfillment.
Education
Nursing
Union County College
Cranford, NJ06-2028
Skills
- HIPAA compliance
- Dental software proficiency
- Patient scheduling
- Insurance verification
- Ability to work in a busy environment
- Professionalism
- Office administration
- Background in billing
- Financial Tracking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Orthodontic Coordinator/ Pediatric Front Desk
Tender Smiles 4 Kids
10.2025 - Current
Front Desk Coordinator
Braces and Smiles
06.2022 - 09.2025
Online Grocery Associate
Walmart
06.2021 - 06.2022
Nursing
Union County College