ISABELLA TREVINO
Fullerton,CA
Summary
Experienced restaurant server with 4 years in high-volume dining. Consistently delivered exceptional dining experiences and enhanced guest satisfaction. Skilled in guest relations, service coordination, and culinary knowledge, while adapting to high-volume service environments to ensure seamless operations. Passionate about creating memorable guest interactions and committed to leveraging skills in service excellence and customer loyalty to drive success in future roles.
Overview
4
4
years of professional experience
Work History
Certified Server Trainer
Fogo De Chão
09.2025 - 12.2025
- Trained over 15 new staff members on service protocols and customer engagement strategies.
- Developed training materials to enhance onboarding processes and operational efficiency.
- Conducted performance evaluations to identify areas for improvement and coaching opportunities.
- Collaborated with management to refine service standards and improve guest satisfaction scores.
SERVER
Fogo de Chao
03.2023 - 12.2025
- Deliver exceptional dining experiences to 300 guests daily while managing multiple tables, orchestrating seamless service flow, and maintaining high guest satisfaction standards
- Execute precise menu knowledge and dietary requirements, coordinate with kitchen staff, and ensure accurate order processing for optimal guest experience
- Partner with team members to maintain smooth service operations, handle peak dining periods, and create memorable guest experiences
HOSTESS
Fogo de Chao
03.2023 - 12.2023
- Coordinated high guest flow and seating arrangements while maintaining welcoming atmosphere, reducing wait times and enhancing dining experience
- Streamlined check-in process and wait list management, improving guest flow efficiency and table turnover rates
- Managed restaurant reservations system and optimized seating assignments, facilitating seamless dining transitions and maximizing table utilization
SERVER
Buffalo Wild Wings
07.2022 - 01.2023
- Delivered exceptional service daily while managing multiple tables, maintaining high customer satisfaction and driving repeat business
- Enhanced customer service experience while ensuring guest satisfaction through attentive and personalized interactions.
- Mentored new team members on service protocols, POS systems, and guest interaction best practices
HOSTESS
Buffalo Wild Wings
01.2022 - 07.2022
- Optimized table turnover rates through strategic seating arrangements and real-time communication with kitchen and service staff
- Partnered with wait staff to resolve seating conflicts and special requests, ensuring consistent guest satisfaction during peak hours
- Streamlined check-in process and reduced guest wait times by implementing efficient queue management system
Education
Associate of Arts - Art
Fullerton College
Fullerton, CA05-2025
Skills
- Guest Relations
- Effective multitasking
- Service Coordination
- Sales Techniques
- Service Excellence
- Effective leadership
- Patience and empathy
Timeline
Certified Server Trainer
Fogo De Chão
09.2025 - 12.2025
SERVER
Fogo de Chao
03.2023 - 12.2025
HOSTESS
Fogo de Chao
03.2023 - 12.2023
SERVER
Buffalo Wild Wings
07.2022 - 01.2023
HOSTESS
Buffalo Wild Wings
01.2022 - 07.2022
Associate of Arts - Art
Fullerton College