Isabella Vargas
Orlando
Summary
Current forensic science student seeking to further my education and gain hands-on experience in a laboratory or clinical setting. Detail-oriented and reliable professional with experience in an OB/GYN clinic, supporting patient care, managing scheduling, and maintaining accurate records in a fast-paced medical environment. Known for strong organization, clear communication, and the ability to quickly learn new procedures. Committed to supporting efficient operations while developing skills relevant to clinical and research settings.
Overview
4
4
years of professional experience
Work History
Receptionist
Orlando Health
Orlando
01.2026 - Current
- Greeted clients in person and over the phone with professionalism and confidentiality
- Managed multi-line phone system, directing calls to agents and departments as needed
- Coordinated client appointments and managed calendars for insurance agents and managers, ensuring optimal scheduling
- Prepared client documents and correspondence, facilitating effective communication and documentation for client interactions.
- Verified and updated client contact and policy information in Epic systems, enhancing data accuracy and reliability
- Prepared and organized client documents, forms, and insurance packets
- Assisted in maintaining office supplies inventory, ensuring availability for staff needs.
Sales associate
American Eagle / Aerie
Orlando
11.2024 - 08.2025
- Greet and assist customers in a fast-paced retail environment
- Offered styling advice and promoted current promotions to engage customers and drive sales.
- Maintained product displays and processed cash/credit transactions, enhancing customer shopping experience.
- Greeted clients and visitors at reception, fostering a welcoming environment to improve customer satisfaction.
Hostess/Expo
Keke’s Breakfast Cafe
06.2022 - 03.2024
- Greeted and seated guests, managed waitlist, and coordinated dining flow to enhance guest experience
- Provided warm, professional customer service, contributing to positive dining experiences
- Answered phones, took to-go orders, and assisted service staff to ensure smooth operations
Education
Bachelor of Arts - Forensic Science
UCF
Orlando, FL08-2029
Highschool - Criminal Justice Magnet program
William R. Boone Highschool
Orlando, FL05-2025
Skills
- Friendly & Personable Communication
- Conflict Resolution & Problem Solving
- Active Listening & Empathy
- Fast & Accurate Cash Handling
- Multitasking in High-Pressure Environments
- Professional Phone Etiquette
- Order Accuracy & Attention to Detail
- Upselling & Product Knowledge
- Complaint Handling with a Positive Attitude
- Customer service
- Data interpretation
Awards
Honor Roll, National Honor Society, Most Valuable Teammate
Languages
- English (Fluent)
- Spanish (Fluent)
- ASL (Basic)
Community Service & Volunteer Work
Make A wish America, Volunteer, Orlando, FL, 2021-06, Present, Organize paperwork, help with mailings, data entry, and assembling wish packets., Help with social media, outreach, and thank-you letters., Help with set-up, clean-up, check-in, and managing booths/tables.
Timeline
Receptionist
Orlando Health
01.2026 - Current
Sales associate
American Eagle / Aerie
11.2024 - 08.2025
Hostess/Expo
Keke’s Breakfast Cafe
06.2022 - 03.2024
Bachelor of Arts - Forensic Science
UCF
Highschool - Criminal Justice Magnet program
William R. Boone Highschool